Kenstar - Food Processor — Worst Customer Service

Address:

Chennai, Tamil Nadu

We bought Kenstar Food Processor 11 months back and now it is not working properly. We have logged complaint and did 5 followup calls over 7days but till date no one responded to the compliant. This is clearly utter disappointment with regard to customer service. Neither Call center nor Authorized Dealer directed by them are capable of handling the complaint. Without attending I got SMS saying that the complaint is closed & when contacted they gave me another complaint number and on both occasions the technician numbers are not in use/ disconnected. Sad with your database register. Sorry to say but the standard of customer service and contact is way below elementary to describe.

I would request the general public not to invest time and money in Kenstar and waste both money and peace of mind.