[Resolved]  Kenstar Karishma Multi Processor — MOTOR ARMATURE FAULTY

Address:

Thrissur, Kerala

I had purchased a KENSTAR KARISHMA MULTI PROCESSOR *Sl No[protected] model MF0204 PRODUCT Sr No.V8C 098787* on 30-09-08 which have only very limited usage as we only Two in our house and both were employed .The machine found not working on May 2011 ie; after only two and a half years. The service center at Thrissur, Kerala says that the armature of the motor is faulty and to be replaced and costs around Rs1500/-.It is not justified, a MULTI PROCESSOR's motor with rare use, faulty with in this limited time.it is the Poor quality of Motor the only reason, we mostly we use it for making “chutney” only. The processor's blades and other things are still in the packet.I have used other companies mixee before buying this one and last for 12 years with out any fault. I am very dissatisfied with the working of the motor. On the 3rd day of purchase the top of the processor’s bush meltsdue to the tightness of the stem on the processr side and was replaced by the service centre. After 12 months use itself a
slight sound was coming from inside the machine. I fear I never recommend
this comapny's product to any body if this was the quality of their product. I request
your good self to go into the matter and do the needful.a reply may be
highly appreciated.

Paul M J

Moonjely house

Vyloppilly nagar Jubilee mission P O

Thrissur 680005

Mob [protected]