[Resolved] Kenstar Microwave Oven — No response from service centre

[Resolved] Kenstar Microwave Oven — No response from service centre

S Syed Rabiul Kabir from Chennai, Tamil Nadu

My Microwave oven (model- M/O 9912M) was not working properly so I call TekCare India (p) Ltd. to solve the problem. They came and attended the machine with proper fees but said that one part will have to be changed to bring the machine in working condition which will cost extra. We agreed to do so but it is more than one month after the visit, in spite off many reminder, they didn't come to replace the defective parts. The Job No is KL69A14015. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Abhishek S Chakravarty

from Jaipur, Rajasthan

Kenstar — NO RESPONSE FROM SERVICE CENTER

Sir, i have been using a KENSTAR MICROWAVE for approximately 4 years now , within this time period the appliance has failed to operate frequently to which i have availed the home service option , still the problems did not cease to continue so i had to give it to a local service center here in JAIPUR authorized by kenstar named

TECHNOVISION - 23 Shubh Mangal Complex , New Sanganer Road Sodala (Ph [protected], 3295789 )

it has been over a week now . till now i havent been notified even once by the company nor have i been given any information on the fault, moreover when i call them, they keep saying that they would call me in the evening but they never do.