[Resolved]  Kenstar Microwave Oven — no service & malpractice from service center

Address:Bardhaman, West Bengal

i had purchased a microwave oven (kenster)from anandamela, parcus road burdwan, on 4.6.2008. but ater that my family started to use that oven.later on after few days the microwave oven was repeatedly out of order. the service centres were very much irregelar regarding their services.for examples 13/8/08,11.8.08, 23.12.08, 9.02.09, 8.1.10,30.1.2010, 16.7.2010, 15.7.2011. as the set became repeatedly out of order, i requested anandemela. after repeated request they misguided me they are changing the oven. they just changed the serial nos from[protected] to [protected]. but supplied the same oven i think. we had used the oven for maximum period of two months after purchasing the oven. their service is very much unsatisfactory & irregular.in the mean time i had done AMC from take care india pvt. limited(047997), asansol on 30.1.2010 for a period of two years with a amount of Rs.2980.00. Ultimately one of their service technician named raju,from service plaza, burdwan,taken transformer from our oven to rapair 15.7.2011& never turned up till now.
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Aug 13, 2020
Complaint marked as Resolved 
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Microwave Oven — out of order

LG microwave oven had become defective thrice within two years period only due to failure of magnetron. Microwave was repaired twice @ Rs 5000.00 including labour charges while its original value Rs 7500.00.
It has not been repaired third time due to highly expenses observed in this equipment & out o[censored]se from last 6 months.
We have taken all care as specified. Please look into the matter & rectify the problem permanently.
My mobile no is [protected] & address is given below -
Sachida Nand Misra
Sr.D.G.M.( Engg.)
Bajaj Hindusthan Ltd
Palia Kalan ( Kheri )
262902 ( U.P.)

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