[Resolved]  Kenstar / Mixer Grinder — complaint closed 2 times without attending

Address:

North Delhi, Delhi

On date 27.03.2011, I had bought a Kenstar product, mixer grinder from Garg Electricals, Pkt. D14/ 207, Sec- Rohini, Delhi-110085. The product details are as below:

Kenstar Senator ( MG-0120)
S.No.[protected]

On 15.02.2012, I registered my complaint on [protected] for replacement of Chutney Jar (stainless steel 400 ml) vide complaint no DEL[protected]. To my surprise, this complaint was closed without even attending this complaint, what to talk about resolution of the complaint. I again registered my same complaint on date 17.02.2012 vide complaint no. DEL [protected] but I was dismayed to know that again this complaint was closed on 26.02.2012 without resolution. My new product is lying useless in want of replacement of chutney jar!
Pl help in getting me relief from such consumer services!