| Address: | Amravati, Maharashtra |
dear sir,
I have purchased refrigerator (KRC 171 PR-CH RE) from dealer Kedia Traders, Amravati on 23.6.2007
I have loged the complaint for the reason not cooling, to m/s Kedia Traders, walcut compound, amravati on 5.8.2010. My complaint no is NAG-[protected].
after that on 3.9.2010 the service vendor visited for problem location.
on 22.9.2010 service vendor replaced the compressor and charged Rs 950.00 and also not given any receipt for the same( service technician Sri Sanjay Bhurbhure). (please convey whether he charged the amount correctly or he cheated me)
but after replacing the compressor problem is not solved, and my money paid for compressor was wasted.
after that, after several personal visits and phone calls to the servicing centre and m/s kedia traders for solving my problem, no one is taking the cognizance of my complaint.
I request you to please look in to the matter, and please solve my problem at the earliest. I am being harrased for the service from 5.8.2010.
please look in to the matter urgently.
Manish Kalmegh Was this information helpful? | 
kenstar refrigerator — poor service
Dear SirWe own a Kenstar refrigerator mega size (the maximum capacity). Several times we have called the customer service for servicing it as its plates and trays have broken and we have requested for the alternate trays such a big refrigerator having a low quality plastic trays is very bad. all that trays have broken and one day one kenstar service person came home and took measurements for the trays and assured us to deliver new set of trays within 10 days. 3 months passed away and that person has not turned up.If a company cant service the people better then why should a consumer buy it? Kenstar service is very disguisting and poor sorry to say this. kindly do the needful at the earliest.
Thanking you