[Resolved]  Kenstar (Videocon Subsidiary) — New Food Processor Not Working.

Address:

Pune, Maharashtra

Dear Sir/Madam,

I got "Kenstar Food Process" as a gift in my marriage, but from the first time it was not working, as it is in warranty period I have logged one complain from the phone to Kenstar.
As per discussion they need to resolve the case with in 24 hours, but after calling many times I am not getting any positive response. Instead helping me people from Kenstar asking me to log complain in Consumer Forum.

Mr. Salunke - [protected] (He is technician and never picks the phone.)
Mr. Savergaon kar - [protected] (He is the head of the in charge for Pune division and He is asking me to log complain in Consumer forum, but he is very keen for not helping me)

Complain no which I logged in their online system is “PUN[protected]”, which is opened from Sunday evening.

I expect that Food Processor should get repaired as early as possible and what ever the amount I wasted in telephonic calls also gets refunded.

Thanks and Regards,
Chetan Burse
+91 [protected]