[Resolved] Kenstar Washing Machine — No proper Service | |
I had purchased a Kenstar Washing Machine from Harsha's, Mangalore 1 1/2 years back which I have been using sparingly. I had registered a complaint regarding draining of water with M/s. Harsha's, M'lore on 6.5.2009, in turn they referred me to the service center. But till now there is no response or action taken . They are not giving any authentic reply. One reply is that there are no spare parts available. What am I supposed to do? I want either my washing machine repaired or replaced. Kindly give a favourable reply. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
The washing machine I had purchased had water draining problem for which I had lodged a complaint 1 1/2 months ago with M/s. Harsha's, Mangalore, from where I had purchased the washing machine. My compalint is yet to be attended to . The reason they are giving is that there are no spare parts (a Spring attached to the drain pipe) available. This is what I got the reply once and later on they refuse to give any authentic reply for my complaint whenever I make further enquiries. From the service centre also I get the same reply. What am I supposed to do? Either the Company has to replace the spare part or the washing machine. I cannot afford to spend money again on it, since I have purchased the washing machine just 1 1/2 years back and have used it sparingly
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
740
Pending
0
Resolved
363
View all 740 Kenstar reviews & complaints
+91 17 2394 0404
Auto Cars Compound, Adalat Road, Aurangabad, Uttar Pradesh, India - 431005
View all Kenstar contact information