[Resolved] Kenstar Washing Machine — POOR CUSTOMER service

M V JOSHI

from Gevrai, Maharashtra

Address:

Sangli, Maharashtra

i have lodged complaint with asian radio house sangli from whom i purchased kenstar washing machine five years ago . on[protected] we found that the washing machine did not discharge water properly and complaint was lodged with asian radio house . m/s asian radio house directed my complaint to the service centre at sangli however till 27.01.2011 the repairs have not taken place and my washing machine is still holding water. water is naturally corroding my machine please assist in redressing my complaint

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sergracia

from Pune, Maharashtra

I have a Kenstar fully automatic washing Machine is is not in working condition for the past 3 months, in spite of repeated complaints, no service personals have attended, in the mean while i found out that the belt has snapped, so i have informed the Service personals on phone to get me the belt, for the past 2 months the service personals have not yet reached my house, it is very frustrating since the call center says that we can speak to the customer for only 20 seconds,