[Resolved] Kerala Aircel — KERALA...... Slowest gprs/internet speed in a Edge network..... | |
AIRCEL KERALA COMPLAINT My name is JOHN. I am a entry level system operator. I am in cochin, AND MY HOME IS NEAR TO SACRED HEART COLLEGE,MAMANJIMKKU HANDSET MODEL- NOKIA E71-SYMBIAN 9.2) UPDATED SOFTWARE[protected] TOWER NAME ...THEVARA FERRY I AM GETTING GPRS SPEED OF 2.75 KILOBYTES/SECOND TO 4.99 KB/S ACTUAL SPEED WHICH I MUST GET IS 20KB/S.................. I HAVE CALLED AIRCEL CUSTOMER CARE AND LODGED TONS OF COMPLAINTS FROM NOVEMBER 2009 ONWARDS.BUT NO USE... THIS IS THE WORST GPRS SERVICE IN KERALA..... AS I AM ONE OF FIRST CUSTOMERS OF AIRCEL I CANNOT SUFFER ANY MORE........ ....I BEG TRAI... TELECOM AUTORITY TO HELP US...... SAVE US...... FROM AIRCEL PLEASE LAUNCH- MOBILE NUMBER PORTAL SYSTEM- AS SOON AS POSSIBLE... SO I CAN CHANGE SERVICE OPERATOR WITH OUT CHANGING NUMBER AT THE COST OF 19RUPEES GUYS, DO YOU KNOW HOW TO CHECK GPRS SPEED OF A SREVICE OPERATOR IN -SYMBIAN 3RD EDITION MOBILE (FROM NOKIA N73 TO 97 E SERIES ALSO ) ANSWER ......GO THE -MENU- AND ---CONNECTIVITY --AND THER WOULD BE ---CONNECTION MANGER-- AND CHECK GPRS SPEED OF YOUR OPERATOR WHICH WOULD BE THERE.... IN KB/S Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
That’s pretty strange, since Aircel has a very good network and service in Kerala and the GPRS service is also good. Have you visited the nearest Aircel store to get a resolution to your problem. If not please give it a try.
Reply
i got only 115.2Kbps, iam using sonyericson k530i, what is the max speed of this type modem, how iwill increase the speed.
iam binoy pv and i agree with you but the speed is not even 2 KB /second, its only a false connection you make, its not a gprs, only website google loads after 15 minutes, sometimes not, when you call them, they will tell that its our handset problem, even there is "good network"no speed no gprs.so never complaint to them.just throw that aircel sim and use any other service provider.my mobile number is [protected].
they will keep on saying the problem will be rectified in next phase expansion. the next phase expansion means mathematically infinity, they all are fooling us.
hats of to aircel for your abysmal performance in kerala for gprs.
they will keep on saying the problem will be rectified in next phase expansion. the next phase expansion means mathematically infinity, they all are fooling us.
hats of to aircel for your abysmal performance in kerala for gprs.
AIRCEL KERALA CUSTOMER CARE WILL TRY TO SPAM THIS
NOTE : ABDUL AND KABIR IS AT COCHIN AIRCEL
I CAN ONLY SAY THIS
AIRCEL IS WORST SERVICE PROVIDER WHICH I HAD EVER EXPERIENCED IN MY LIFE. PAST 15 YEARS I HAVE BEEN USING MOBILE.I USED ALL OPERATORS IN KERALA. I TOOK THIS CONNECTION WHEN IT WAS LAUNCHED AT KERALA ...AND THERE BY I AM ONE OF THE FIRST CUSTOMERS OF KERALA AIRCEL
BUT THIS OPERATOR DOESN'T PROVIDE ME EVEN INCOMING CALL. SOMETIMES..
.I LODGED LOTS OF COMPLAINTS TILL DATE... NO USE... I AM IRRITATED WITH THIS...POOR SERVICE QUALITY...
I WORK AS TECH SUPPORT.EXEC.
EVEN I CANT FIND A SOLUTION... I AM GOING TO CHANGE OPERATOR BY MNP.
********
SPECIALTIES OF AIRCEL +
1. CONGESTION
INCLUDES VOICE/GPRS./INTERNET/3G
2. LOWEST BAND WIDTH OPERATOR IN KERALA
DISTANCE I>>>750M
WHEN YOU ARE TRAVELING U MAY HAVE TO MANUALLY SEARCH FOR COVERAGE
THERE IS A HUGE VARIATION IN COMMON STANDARD OF COVERAGE/BANDWIDTH. SO EVEN A NOKIA N900 HANDSET CANNOT GIVE U COVERAGE
3.LOWEST NUMBER OF SERVERS IN A TOWER.(MAXIMUM IN BSNL)
SO MINIMUM USERS ARE ALLOWED TO USE GPRS AT A TIME
I TRIED TO EXPLAIN SOME TECHNICAL FEATURES IN A COMMON MANS LANGUAGE
HOPE SOMEONE COULD UNDERSTAND WHAT I AM SAYING.
..IF NOT ALL I CAN SAY I THAT...ITS ALL FATE..TO GIVE YOUR MONEY THAT EARNED WITH HARD WORK TO SOMEONE AS THANKSGIVING FOR TREATING AS AS A ENEMY IN YOUR OWN HOME..
NOTE : ABDUL AND KABIR IS AT COCHIN AIRCEL
I CAN ONLY SAY THIS
AIRCEL IS WORST SERVICE PROVIDER WHICH I HAD EVER EXPERIENCED IN MY LIFE. PAST 15 YEARS I HAVE BEEN USING MOBILE.I USED ALL OPERATORS IN KERALA. I TOOK THIS CONNECTION WHEN IT WAS LAUNCHED AT KERALA ...AND THERE BY I AM ONE OF THE FIRST CUSTOMERS OF KERALA AIRCEL
BUT THIS OPERATOR DOESN'T PROVIDE ME EVEN INCOMING CALL. SOMETIMES..
.I LODGED LOTS OF COMPLAINTS TILL DATE... NO USE... I AM IRRITATED WITH THIS...POOR SERVICE QUALITY...
I WORK AS TECH SUPPORT.EXEC.
EVEN I CANT FIND A SOLUTION... I AM GOING TO CHANGE OPERATOR BY MNP.
********
SPECIALTIES OF AIRCEL +
1. CONGESTION
INCLUDES VOICE/GPRS./INTERNET/3G
2. LOWEST BAND WIDTH OPERATOR IN KERALA
DISTANCE I>>>750M
WHEN YOU ARE TRAVELING U MAY HAVE TO MANUALLY SEARCH FOR COVERAGE
THERE IS A HUGE VARIATION IN COMMON STANDARD OF COVERAGE/BANDWIDTH. SO EVEN A NOKIA N900 HANDSET CANNOT GIVE U COVERAGE
3.LOWEST NUMBER OF SERVERS IN A TOWER.(MAXIMUM IN BSNL)
SO MINIMUM USERS ARE ALLOWED TO USE GPRS AT A TIME
I TRIED TO EXPLAIN SOME TECHNICAL FEATURES IN A COMMON MANS LANGUAGE
HOPE SOMEONE COULD UNDERSTAND WHAT I AM SAYING.
..IF NOT ALL I CAN SAY I THAT...ITS ALL FATE..TO GIVE YOUR MONEY THAT EARNED WITH HARD WORK TO SOMEONE AS THANKSGIVING FOR TREATING AS AS A ENEMY IN YOUR OWN HOME..
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