[Resolved] Kerala Car Dealers, Kerala, Kottayam / Ford Figo Lxi Petrol — Proper Mileage not getting as company offered at the time of purchase | |||
I purchase a Ford Figo Lxi Petrol on 24.4.2010 from Kairali ford (Kerala car dealers) Kottayam, Kerala. The registration of my car is KL5AA9916.In the details give by the dealer , mileage exhibited in the showroom and in the advertisement the mileage was recorded 15.5 km Highways /*12.5 km (towns & cities) and the sales representative ( Mr.Iby Xaviour) make me belief that more than 16 km mileage all are getting . From the beginning I was getting a mileage of 8Km in town. So I take a mileage test on 26.05.2010 with the dealers, it show 14.36Km, and that time the person who take test drive said this will improve after 1st service. I did the 1st service on 23.07.2010. I take a mileage test myself in town (my actual driving routes) it is showing only 8.18Km/Litter. So I register a complaint to the customer care on 09.08.2010, the complaint No: 9718028. And they again take a test drive and it show only 13.8Km/Litter. The person( Mr Jijo Hoseph ) take the test drive said the company will contact me. Two days back I got a call from Ford costumer care and said this is the mileage of Ford figo petrol so they will not take care. I cannot maintain a car with such a low milage So please help me in solving this problem, either by repair the engine to increase the mileage or by take back the car . I was using a Santro car for last 5 years, at the time of purchase the company offered 14km /litter and till now I am getting 15km in Highways and 12km in towns (my actual driving routes). I hope you will respond to this letter and take proper action to solve my complaint. Thanking you, Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
I purchased Ford Figo From Harpreet Ford last month. I asked them why is the petrol engine lacking power? its just 71 bhp. The salesman said that it is tuned to give more mileage. But my car is returning around 10 kmpl in city with a/c and 12.5 on highway. I also feel cheated as the sales person told me that it gives 12 kmpl in the city. I am waiting for my first service done. Ford is cheating its customers.
yes ford company is cheating regarding mileage
Do you know friends, why Ford gave 45litre petrol tank? Because of low mileage. See other vehicles of the same class, they are having 35 litres petrol tank. Then you can guess. According to me Cheverlot Beat is the best car in this catogery, which is giving 19kmpl mileage.
hi
i bought ford figo petrol from Bhagat Ford, dehradun u.k. in Oct 2010. i was told the mileage in the city would be around 13-14. But since last 6 months I am getting only 8kmpl in city and 10-11kmpl on highway. Is there any technical means by which the mileage can be improved . I dont think the company is keen to help us in this condition so it definitely amounts to cheating. And people all over the country who have bought this model are feeling cheated.
Dr. V.n. joshi
i bought ford figo petrol from Bhagat Ford, dehradun u.k. in Oct 2010. i was told the mileage in the city would be around 13-14. But since last 6 months I am getting only 8kmpl in city and 10-11kmpl on highway. Is there any technical means by which the mileage can be improved . I dont think the company is keen to help us in this condition so it definitely amounts to cheating. And people all over the country who have bought this model are feeling cheated.
Dr. V.n. joshi
Dear Sir,
I am sorry to hear your difficulties with your ford car. Even i have the worst experiences with ford and its service people. I am updating and contacting people having trouble with ford. Can you pls add me to your Facebook and update all your issues in there. here is my link for that. I believe we can fight against ford. Pls help us to give more awareness to people.
http://www.facebook.com/fordfigo.ownersgroup.
Hope to hear from you soon.
Regards
Remesh Joseph
[protected]@gmail.com
[protected]
I am sorry to hear your difficulties with your ford car. Even i have the worst experiences with ford and its service people. I am updating and contacting people having trouble with ford. Can you pls add me to your Facebook and update all your issues in there. here is my link for that. I believe we can fight against ford. Pls help us to give more awareness to people.
http://www.facebook.com/fordfigo.ownersgroup.
Hope to hear from you soon.
Regards
Remesh Joseph
[protected]@gmail.com
[protected]
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I'm Sunil Kumar .V from Cochin and to my surprise me also purchased Figo petrol on he same date from cochin Kairali ford. Initially i also experienced the same problem that it gives just 11 KM/L in cochin city + highways. then as per the suggestions from the service tea I driven my car from Mannuthy to Edappally with full tank and after 69 kms of drive I filled the tank to full again. I can't believe as it given me 19.54 KM/L mileage. Again after first service, it's not giving consistent mileage. To Kottayam sometimes I will get 16 or it may give 14. But now I'm getting only 12.9KM/L that too highway drive to thrissur. I think ford is cheating us. Whatever the action u are about to take I will be with you. My mail ID is sunilkumar.[protected]@rediffmail.com. From different sites the mileage of petrol is reported by so many users as around 13 only.
Thanks, Sunil