Khosla Electronics Pvt. Ltd. / Whirlpool A. C. — Delay in Delivery Split Airconditioner

Address:

South 24 Parganas, West Bengal

Dear Sir,
I, Biplab Mitra, resident of 150/55, Gopal Mishra Road, P & N Co-operative Land, Behala, Kolkata-700034, purchased a 1.5 Ton Split Air-Conditioner of Whirlpool , Model- Chrome ( 3 star rated) - Silver colour from KHOSLA ELECTRONICS PVT. LTD., 371/1, DIAMOND HARBOUR ROAD, KOLKATA - 700034 ( Contact Nos.[protected] /[protected] ON 11.03.2011 vide Bill No. BHC/5450. Till the date the same have not been delivered to me.

The purpose of purchasing the Air-conditioner is to save my 3 month old baby from severe heat generated during day time as per Doctor's advise ( we reside 1st floor of our 2-storied house) . The matter was also informed to the concerned sales person Mr. Bappa Chowdhury ( Mobile No.- +91-[protected]) of Khosla Electronics Pvt. Ltd. at the time of purchasing the A.C. and I was verbally assured that the same would be delivered and installed positively on 12.03.2011. Everyday, while I am calling Mr. Chowdhury, he is stating that the articles are on the way and it would be delivered soon. On 15.03.2011 I met with Mr. Bappa Chowdhury and it was informed to me that while delivering on the way the delivery man had lost the outdoor unit of Split A.C. and I have to wait for further infinite days.

Please take necessary steps Sir, my baby is now in a distressed condition.

Regards,
BIPLAB MITRA
150/55, GOPAL MISHRA ROAD,
P & T CO-OPERATIVE LAND,
BEHALA
KOLKATA - 700034

MOBILE - +91-[protected]