[Resolved]  Kodak — No replacement of Camera

This I wrote them today:- Is there anybody is concerned about my issue??? This is disgusting and height of your carelssness for the customers. Nobody bothers to call or reply the mails. Show a bit of curtsey atleast and get it done fast.

Rgds
VINOD
[protected]


On Tue, 27 May 2008 vinod nath wrote :
>
>When can I expect the same??? Important moments are passing by and I don't the cam to capture it for memories. Pls arrange it ASAP
>
>Rgds
>Vinod
>
>On Wed, 21 May 2008 abdul.[protected]@kodak.com wrote :
> >
> >The replacement Camera will be arranged at the earliest.
> >
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> >Abdul Malik
> >
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> > "complaints-Girra
> > j Singh"
> > <[protected]@core. To
> > nic.in> <abdul.[protected]@kodak.com>
> > cc
> > 05/21/2008 03:09 <[protected]@rediffmail.com>
> > PM Subject
> > ID No 28941
> >
> >
> >
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> >
> >----- Original Message -----
> > From: <[protected]@rediffmail.com>
> >To: <[protected]@core.nic.in>
> >Sent: Tuesday, May 20, 2008 12:41 AM
> >Subject: Complaint Received - CORE Centre
> >
> >
> > > Dear Complaint Team, CORE Centre
> > >
> > > There is a complaint updated.
> > > Title : Poor After Sale service
> > > Complaint ID : 28941
> > > Name : vinod nath
> > > Email : [protected]@rediffmail.com
> > > Adddress : ghy
> > > City : ghy
> > > State : Assam
> > > Zip : 781003
> > > Phone : [protected]
> > > Subject : Digital Camera
> > > Business : Kodak
> > > Individual : Mr. Champak
> > > Address : Ghy
> > > City : Ghy
> > > State : Assam
> > > Zip : 781007
> > > Phone :
> > > Complaint: I had very badly suffered after buying a Kodak digital camera.
> > > I brought it on 01.01.2008 and after few days it got a power problem. I
> > > gave it to the shop back on around 25.01.2008 and he assured me that it
> > > will get replaced as it's in warranty period. But I was returned the same
> > > one only after repair and that also on last week of April 2008. So I
> > > approach the authorized service centre i.e. Rashi Peripherals Pvt Ltd,
> > > Guwahati, Assam on 23.04.2008 and they assured the replacement, please
> > > refers to the attachment. Now whenever I call them to know the status of
> > > the same, all they can say is that, "We had still not received the same
> > > from the company".
> > >
> > > I feel that I had made a big mistake of buying a Kodak product where
> >after
> > > sales service is so horrible.