[Resolved] Koovs.com — Product not delivered by Koovs.com for an online shopping that has been done

Akshar1983

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I had done an online shopping for a Pigeon 4 ltr pressure cooker worth Rs 744 with Koovs.com with order number 463195 on January 24th 2012 but still now after 7 days also I didn't receive the product. So I called up there customer care number +[protected]. Even i sent some mails to them at [protected]@koovs.com. They didnt reply properly. In there website the status of my product is shipping in progress. I want my money back with some additional compensationas they have caused lot of trouble for me.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

pkapoor_29

from Bengaluru, Karnataka

Koovs.com — Product not delivered

I had placed a order on the koovs.com website as per the details given below:

Order Date: Dec 26, 2011, 05:30 PM
Order Number: 374891
Total amount: Rs. 499.00
Items
Tommy Hilfiger Men's Wallet(1 qty)

I have not received the order till now. Whenever I call their customer care. They say that they are shipping it today itself. I feel cheated.
Please have a look on my complaint.
I m attaching the pictures of the advertisement and my order.
It still shows on the website that it is in stock.

sagarnandasana

i[censored] want refund or process ur order plz post ur problem at koovs official page on facebook

https://www.facebook.com/koovs

yardiebarbie

from New Delhi, Delhi

Koovs is really disappointing! I have ordered from Flipkart, Jabong, Snapdeal, Future Bazaar and never got the bad service I received from Koovs. It was my first time ordering with them, and after 7 days I didn't receive my product and I called them, they claimed they'd have my 3 items delivered, next thing I see on the website that my order is cancelled without any call from them to inform me of the matter. Luckily it was COD, I never received the product, it was my first time ordering and will definitely be my last!!!