[Resolved]  Kotak Credit Cards — ADORN CARDS

I had ordered a adorn card in the month of November 08, Before I recieve the card I got the statement on 22nd Dec08. Immidiately I spoke to the Customer Care Executive from my mobile and complained that how can you charge me before providing me the product I have orderd. Finally He convinced me to pay the adorn card charges and wait for the adorn card. I paid the charges and stil now even after complainig 6 to 7 times to the customer care the problem is not resolved and there are call from the collections with abusive langauges and keeps on threating me for CIBIL.

AND NOW THEY HAVE RAISED THE AMOUNT TO RS:2825.84. AND DIRECTLY DEDUCTED IT FROM MY KOTAK MAHINDRA BANK ACCOUNT NO:-[protected] WITHOUT ANY PRIOR VERBAL OR WRITTEN INFORMATION. 2 TIMES THE CUSTOMER EXECUTIVE HAS DISCONNECTED MY PHONE. I HAVE PERSONALLY VISITED MITHAKALI BRANCH, THEY SENT ME TO KOTAK MAHINDRA SALES AGENCY WHERE MR. RAHUL SPOKE TO ME AND TOLD ME TO RESOLVE MY PROBLEM IN AROUND FEB-MARCH 09.

THE CUSTOMER CARE EXECUTIVE HAS CONFIRED THAT THE COURIER SENT TO ME HAS RETURNED BACK TO THE BANK, THEY HAVE ACCLERATED MY PROBLEM TO THE COLLECTION DEPARTMENT AND THE CHARGES WILL BE WAIVED OFF. EACH AND EVERYTHING WILL BEAVAILABLE IN THE RECORDINGS OF THEIR SYSTEM.

Kindly Save me form KOTAK Cards.