Kotak Mahindra Bank — ACCOUNT OPENING | |||
Hi, I had applied for NRI bank opening after going to Bank branch at Ahmendnagar Road. They asked me to submit all the documents and I did the same. Even after 45 days the account is kept in freeze condition and still not made active. They are not even returning the documents sent to them. Initially I was in touch with Tanu Khurana at the branch who is of not much help. The person is not even responding to the queries now. I have written to the nodal officer twice and there has been no action from their end too. I want my documents back and the account closed. Thanks Was this information helpful? | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
as per your mail, I havn't received any call from your bank till today.(is your bank service??)
today on[protected], i visit the gurgaon branch and talk to the executive. The executive told that there is some misconfussion and my veriification is not clear and by monday it will be clear. but when on[protected], I have visit the branch your bank executive (mr. vikram singh) told me that my verification is clear and my customer relaionship no. will be send on my mobile no. through sms. Your executive also told me that my cheque will not be clear until the verification done, t hen why my cheque has been clear?. I dont't knwo what is happending and why the statement of your banks employees are diferent. My cheque of rs. 10000 has been clear on[protected]. (south indian bank, cheque no. 649545). Request you to kindly look into the matter as is almost 11 days. The big thing is that I havn't received any call from your bank regarding my complaints. This is the bad service ever I have face with the bank. Request you to kindly look into the matter on urgent basis.
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/23/2011 08:37 AM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc
Subject
RE: Ref. No.- 1-[protected]
Dear Mr. Rajesh Kumar,
Thank you for writing to us.
With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.
The reference number for this query is 1-[protected].
Assuring you of our best services at all times.
Regards,
Shilpa Gupta
Customer Correspondence Team
From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Wednesday, June 22, 2011 1:27 PM
To: Service Bank //Kotak /Bank
Subject: Query- Appl. No.[protected] Saving account application
Dear Concern,
I have request for a saving account from your bank, in Sector-14, Gurgaon branch on[protected] , along with all necessary doucments(verified originals, a cheque of Rs. 10000), its almost 8 days, and I haven't received any verification call regarding this. I visit 2-3 times to the branch, but didn't received any sufficient reason regarding this. The staff told that there is a misshaping has done with the guy who is the responsible for the verification. is this a sufficient reason?? Iam really not satisfied with the services. Request you to kindly reject my application and refund my Cheque ASAP.
Thanks and Regards
Rajesh Kumar
[protected]