[Resolved]  Kotak Mahindra Bank Car Loan — CHeated and charged very high rate of interest

Address:Bangalore, Karnataka

No Response from Kotak even after sending a e mail

This refers to the loan taken from Kotak Mahindra purchase of my second hand car (Maruthi Swift - 2007 Model) from Toyota Trust, Bangalore.

Car purchase was finalised for Rs. 3,70,000/-. I had made the down payment of Rs. 80,000/-. Balance amount of Rs. 2,90,000/- I had opted to take loan. As per the discussion had with Toyota Trust during the purchase of car, they had promised me to give the interest of 15% reducing or 10% Flat for the loan amount of R.s 2,90,000/-

Unfortunately, the agreement copy was delivered to me very much late. But when the loan agreement was received, I was surprised to see that a flat interest charge of 20.8% was charged on me. This is pure cheating. Never expected this from a trusted company like Toyota Trust or Kotak Mahindra Prime.

Request your help in resolving the issue.

Loan agreement details:

Kotak Mahindra Prime
Agreement no: CF-6813425
Agreement date: 31/03/2011
Loan Amount: Rs. 3,03,775/-

Thanks and regards,

Pradeep Kumar M
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Kumar,

We apologize for the inconvenience caused to you. Our team has made a note of your concerns and will contact you shortly. If you have any other queries regarding this issue, please write to service.[protected]@kotak.com.

Regards, Kotak Support Team

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