[Resolved]  Kotak Mahindra Bank — Incorrect transactions

Address:

Mumbai Suburban, Maharashtra

Hi,

I used to deposit Rs 2000/- every first week of month for ECS payment of 1787 /- of my two wheeler loan. And, the bank used to clear it on 7th of every month. On Jan '13, I deposited Rs 2000/- as usual to pay my ECS. However , instead of clearing my ECS, the bank has deducted ECS return due Rs 393/- stating due to lack of balance in account ( which was incorrect ). Later again, the bank has again deducted Rs 843/- as second ECS due charge on 22nd Jan, Hence, instead of clearing my ECS, the bank has charged me ECS return charges which was around Rs. 1200/-. When i launch a complaint , then those people raised a ticket and close it without any resolution. I have again raised the issue , eventually the issue is still open with no resolution.

Please help me to get my money back from those frauds.