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[Resolved]  Kotak Mahindra Bank — disable of 2 way sweep for FD

Dear sir,

i have my current a/c named VINAYAK ENTERPRISES at kotak mahindra bank civil lines, raipur
the bank provide us a 2way sweep facility for transfer of my money to term deposits and give Fixed Deposit's interst in it.
i had enabled this facility in my account and it was going well for more than a year then one fine day this facility is disabled without my prior information . the banker's tell that we are searching yet for the problem and not getting reason for it, please guide me what to do its already about 2 months

prateek lunawat
[protected]@gmail.com
+91-[protected]
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Complaint marked as Resolved Aug 13, 2020
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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    31%
    Complaints
    3795
    Pending
    0
    Resolved
    1132
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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