[Resolved]  Kotak Mahindra Car Loan (Dehradun) — Car Complaint (non-transferring of the documents)

Subject – Complaint Regarding The Document Transfer of the Car

Sir

We Financed our Car Model Name WAGON-R – Lx. With the Reg. No. UA07 L 8881 in the year Oct. 2005 withthte Loan A/C no. A3301027 from the Kotak Car Finance from your Dehradoon Office.
The Car was in the name of my Fathe Sh. Mahesh Chand Sharma with the complete correspondence address as under.
Sh. Mahesh Chand Sharma
S/o. Late Sh. Hukum Chand Sharma
37, Ghosi Gali, Opp. Shiv Mandir,
Paltan Bazaar, Dehradun.

My Father Sh. Mahesh Chand Sharma Expired on 27th April 2007, the Death Certificate of which was given in the office along with an application. The Bank A/C (Karnataka Bank) in his name has been closed after his death. We already discussed the issue with your Local Office & Company’ Representative that the Legal Formalities regarding the same should be sorted out. But no one responded from your Local office.
This was the case on 12th June 2007.

Further I requested them to return all the previous cheques (of my father’s a/c) issued by my father Sh. Mahesh Chand Sharma and Transfer the documentation in the name of my Younger Brother Mr. Navneet Sharma.
This was the case on 22nd July 2007.

Further we continued to issue them the new cheques on their request signed by my younger brother Navneet. The reason they gave was that it might take some time to fulfill the formalities on the issue.
Also we requested them to return our previous cheques (issued by my father) but they (the local office) continued to send the cheque signed by my father for clearing.
As the A/c was closed (due to his death) the cheque was dishonoured and the same was debited and charged to my Loan A/c.

Nothing was done to rectify the problem. Neither the cheques were returned nor the documentation was transferred in my brother’s name.

Meanwhile we continued to give them the fresh cheque duly signed by the brother Navneet. Every time just the consolation was made from the local correspondent and that too at the time of receiving the payments.

Till today the problem is the same. This time I didn’t issue them the cheque for the month of March. The problem is I can’t even go for the Insurance Claim as the documents are currently in the name of my father.

I do have all the documents and applications with me in the record.

Please do the needful

Regards
Mukesh Sharma
S/o – Late Sh. Mahesh Chand Sharma
37, Ghosi Gali,
Paltan Bazaar Dehradun.
Loan A/C no. A3301027
Car Reg no. UA07 L 8881.
Wagon R – Lx
Phone –[protected], [protected], [protected].