[Resolved]  Kotak Mahindra Credit Card — Non receipt of card

I had applied for Kotak mahindra Credit card. The bank had promptly processed all the formalilites and after repeated check up of address proof i was given a message on my mobile on 13th Jun'09 at 18:23 hrs that my card has been despatched by Express I.T. Courier vide document number AWB [protected] ON 12th Jun'09.

The Courier called me on 23th Jun'09 that they had missed me and if they can deliver it again.
I told them my convinient time but surprisingly they did not turn up again.

I got a message again in my cell phone on 27th Jun'09 with a phone number [protected] and [protected] for calling that numb er for resending the card, .

The telephone number provided was showing error when called.

Its quiet obvious now that this company is prompt in issuing card but very careless in sending it to the respective consumer.
Or else it would have despatched it through a responsible and renouned courier atleast


Please take take care in future or else people will talk ill about your credit card...


Thanks

Indrajit De

43, Phulbagan Road,

Konarak Apartment,

Kolkata- 700086

Mobile # [protected]

Mahendra — Error in credit card dues

I am Mahendra P singh. my credit card no is [protected].I am attacing statement of my credit card dues here.My credit card due was 663 on 22/12/08 as per statement and it is 2730 on 2/4/09 though i have made payments from my HDFC atm card no [protected](hdfc ac no[protected]) but it is showing AUTO PAY RETURNED meaning of which i couldnt understood.From this onward it i have made no purchase except one policy of rs 663 per month.on 2.6.09 it si showing loan prcl of Rs. 3316 meaning of which I dont know if it is related with any loan then it is false because i have not taken such loan or any sceam .today I have paid a due of Rs11080 . This is too confusing pls refer to it or I will drag the issue for legal action. Pls see the dues and take necessary action. hoping for favourable reply

You need to verify with bank staff and kotak people regarding the same. As most of the times it may haapen due to mis transcation.. Please confirm with both so that you can fix the problem.

Dear Mr Durga Prasad,

At the outset, we request you not to post sensitive information such as your credit card number on a public forum such as this, as it is liable to be misused. Our team is currently looking into this matter, and our representative will shortly be in touch with you.

Regards, Kotak Support Team

Dear Mr Durga Prasad,

We wish to inform you that we have tried calling you on your registered mobile number, however we were unable to establish successful contact.

We request you to kindly write back to [protected]@kotak.com in order for us to asist you further.

Regards, Kotak Support Team

When I got my icon g8 I was very afraid to see my wireless fm and tv not working. But when I contacted the customer care they help me set wireless fm frequency as well as the t.v cannels set out. So you can also try the same.

Amount deducted from my account even after paying making payment of credit card within the time line .

Amount of Rs 812 deducted from my account even after I made the payment for my credit card within the time line .