Kotak Mahindra — Credit Card - Incorrect Details | |||
Recently I applied for a Kotak League platinum credit card. This card was provided by one of the Kotak Associates Name: Kadambani Phone Number: [protected] Employee Id: 38074, where I was promised the following features: 1. Waiver on Petrol 2. Waiver on Restaurants 3. Buy 1 get 1 ticket free on Book My show I specially asked about the feature 2nd and 3rd(Book my show offer) as that were the ones which attracted me, however I can see that this feature does not exist on my card. I discussed this with Kadambani on 17th Dec 2012 where she mentioned that this offer will start in another 15 days, however when I discussed the same with her on (11th Jan 2013), after around 25 days, the offer still does not exist. When I mailed this issue to 'service.[protected]@kotak.com' where this was logged under SR#:1-[protected], but they confirmed that no such offers are held on my card. Please look into this matter urgently. Was this information helpful? | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Sorry to hear that. We would like to inform you that our credit card officials are investigating the matter and will surely revert to you at the earliest via email on your registered email id.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Support Team.