[Resolved]  Kotak Mahindra Life Ins Co. — Refund Amount/Misbehavior

Address:

Mumbai City, Maharashtra

I took a kotak ins policy in Dec2009. I canceled that policy since i was given a different plan, not the one which was offered to me. I canceled it on Jan 10 2010. I went to Bhayandar Tied Branch & gave written Application over there. I was told i will get my refund in 14 business days. I dint hear anything from there end. I sent emails, Called many times but not response. I visited to branch again on March 13, i met branch manager "Chirag Bhandari" he assured he will follow up & i will get my money back on the Apr-05. I awaited till aprill 5th, when i dint get my money bak i called & chk the status, they said nothing has happend yet. i left a message for Chirag to call me up. After few days io tried again since i dint hear anything from them, i asked to connect me to chirag, call trsfd, i spoke to him, he said he will get bak to me in an hour time. I dint hear anything from him again.. Finally on 23 i decided to go & see that whats going on. I went to branch, again i heard the same jazz that i will get it bak in 3 busi days. I asked something in writing this time, since its been more then 90 days & i have not got any doc from there end. I met chirag first he said, he will give me a letter stating that i will get my money at the latest by Wednesday. He asked me to wait, i kept waiting till 7:30PM, Then he said, "i'm not gonna give u anything in writing, i[censored] want u can take legal action, get lost from here, & [censored] off.. do what ever u want to do.. call police, charge harassment, & i will see what the max u can do.

I was completely astonished after listening to this.. It was the most pathetic response i ever heard specially from a Manager. I really dont know how to get my money back.

Monish Kumar
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