[Resolved] Kotak Mahindra — NOT GETTING POLICY DOCUMENTS | |||
Hi Dear, I have taken a Kotak life insurance policy of "policy number 1850091" in the month of January 2010. I got the receipt of my first premium, paid by me although till date I have not received my policy documents. When I have enquired (2-3 times) the same with Kotak-customer care executive, I got a reply that Kotak has sent the policy document on my permanent house address which has been collected by some other person. And I don't know any person with that name. In my house, nobody has received those documents. Since I have not received my Kotak policy document, I can not be a legal policy holder. Since last 2 months i had been continuously doing the follow up with one of the account manager of Kotak to get me the duplicate copy of my policy but he is not taking this matter seriously and never give the satisfactory answer to get this work done. Please help. Thanks, Sandeep Rawat Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Kotak Mahindra Insurance — Policy not received.
Hi,I want to bring it to the notice of the management that I took policy from kotak mahindra in May but it has not reached me and executives of the company are not taking any ownership.
Policy No - 1974064
Policy Holder name - Kawaljeet Kaur
Regards
Amardeep