[Resolved] Kotak Mahindra Old Mutual Life Insurance Ltd — Premium deposit receipt not received | |
Plan name: Kotak Retirement Income Plan Proposal number: 00064719 [protected][protected][protected][protected][protected][protected] I had deposited the premium of this year on[protected] with following details Premium: Rs. 10650/- Cheque number : 706794 Bank Name: ICICI Bank limited Cheque clearing date: 26/06/2009 [protected][protected][protected][protected][protected][protected] It is surprising that so far I have not received the premium deposit receipt for the above amount from Kotak, though the cheque had been cleared on[protected]. I have written to Kotak on[protected] and subsequently on 24 & 25th Novemebr, but to my surprise I am still waiting for the paper copy of the premium depost receipt on the Kotak letter head. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Dear Mr Sharma,
Our team is currently investigating this matter and will shortly be in touch with you. Should you have any queries or concerns in the interim, you may write to us directly at kli.[protected]@kotak.com or contact us on our Customer Service Desk at[protected]Toll Free).
Regards, Kotak Support Team
Our team is currently investigating this matter and will shortly be in touch with you. Should you have any queries or concerns in the interim, you may write to us directly at kli.[protected]@kotak.com or contact us on our Customer Service Desk at[protected]Toll Free).
Regards, Kotak Support Team
Kotak Mahindra Old Mutual Life Insurance Ltd — ON UPDATION OF CONTACT ADDRESS
Sir,I have e-mailed at [protected]@kotak.com twice for updation of contact address of my policy No.01478531 alongwith all (scanned documents i.e Form of change of contact address and address proof certificate) necessary documents on 14 and 26 Mar 2011.But no action has taken yet. Requested to initiate necessary action to do the neeedful.
Thanking you
Dear Mr. Singh,
This is with reference to your query pertaining to the change in address: we had sent a detailed email for the documentation on 14th March 2011.
We are yet to receive the documents for incorporating the changes. We would request you to submit the same at any of our branches. Alternatively, you can submit the documents as an email attachment in parts to enable it to reach us.
You can also fax us these documents on[protected].
For further queries please feel free to write to us at [protected]@kotak.com or contact our Client Service Desk on[protected]Toll Free).
Regards, Kotak Support Team
This is with reference to your query pertaining to the change in address: we had sent a detailed email for the documentation on 14th March 2011.
We are yet to receive the documents for incorporating the changes. We would request you to submit the same at any of our branches. Alternatively, you can submit the documents as an email attachment in parts to enable it to reach us.
You can also fax us these documents on[protected].
For further queries please feel free to write to us at [protected]@kotak.com or contact our Client Service Desk on[protected]Toll Free).
Regards, Kotak Support Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
4806
Pending
0
Resolved
1326
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Kotak Mahindra Old Mutual Life Insurance Ltd — Regarding unacceptable term & conduction for policy no. 01808583
R/Sir,I Manoj kumar sharma under take kotak life insurance on 15.12.2009 & the policy no. 01808583. with annul prem. 24000/- .The gents cheat me as per the terms stated in policy. They offer me for 3 year prem. Paid but in papers they wrote for 20 year. My wife receive the policy after complete read the instruction I am not satisfied & I tried on phone for consult the concerned person i.e (Ashish Sharma,Vishab & kapil ).But they not pick my phone. Then on 25.02.10. I reached at panchkula branch & submit the written complaint to Mr. Jai pal. After that I complaint on 31.08.2010 I receive response from company side but the reply was not as per my satisfaction. i am private organization employee. I am unable to pay 24000/- 20 year.
Please help for withdraw the policy & remit the submitted amount. Hope you must help me to resolve the issue.
Thanking you