[Resolved] Kotak Mahindra Prime Ltd — Mental Harrasment made by the Collection Tele Caller | |
By 31st Augest 2008 @ 12.38 P.M I got a call from Kotak Mahindra Prime Ltd regarding my Car loan EMI payment issue. The tele caller Gayathri called me that time and the way she talked to me was hardly bad. It really hurted me a lot and I was depressed by the way she talked to me. She said that "Rajesh you took the car loan and enjoying with the car without making the payment for EMI". Regularly I used to make the EMI payment @ the right time(15th of every month). But unfortunately because of some personal problem I could not make the payment @ the right time. Any how I called the bank guy(Thyghu) by 19th of last month(Aug 2008) for making the payment. because of his busy schedule he could not come and collect the payment from me. Any how for EMI payment delay, she should not talk to me like that. Please take the action on her for not doing such things henceforth to any customer. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
please do the needful
Reply
I have taken a car loan from your Cochin Office from September, 2006. My repayment was correct as on
date, which I hope you will apreciate.
But unfortunately recently I lost the RC book of this vehicle. This matter had been brought to the
attention of your people in Cochin. I was expecting proper advise and guidance from your people.
But their response was very poor.
We have requested for NOC letter from your office, for which we had furnished with the following
papers
1.Copy of the Complaint lodged with traffic Police station & Ernakulam
central Police station
.
2 xerox copy of the News paper advertisement published
3. Written request from our firm duly signed by the Managing partner
But one Mr. Ratheesh who is in charge of this matter unnecessarily insisted for FIR, which itself took 3 to4 weeks time. And his negative attitude was frustrating. Due to his approaach the matter got delayed
and is still pendign.
So I request you to look in to the matter seriously and the person like him will create a bad image on your esteemed organisation.
Thanking you
TEAZAD
date, which I hope you will apreciate.
But unfortunately recently I lost the RC book of this vehicle. This matter had been brought to the
attention of your people in Cochin. I was expecting proper advise and guidance from your people.
But their response was very poor.
We have requested for NOC letter from your office, for which we had furnished with the following
papers
1.Copy of the Complaint lodged with traffic Police station & Ernakulam
central Police station
.
2 xerox copy of the News paper advertisement published
3. Written request from our firm duly signed by the Managing partner
But one Mr. Ratheesh who is in charge of this matter unnecessarily insisted for FIR, which itself took 3 to4 weeks time. And his negative attitude was frustrating. Due to his approaach the matter got delayed
and is still pendign.
So I request you to look in to the matter seriously and the person like him will create a bad image on your esteemed organisation.
Thanking you
TEAZAD
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