[Resolved] Kotak Mutual Fund / Kotak Midcap — Regarding not credited amount to my account | |||
Hi, Last November 10/11/2010 I did a Policy Known as Kotak Midcap FUND , I submitted an ICICI BAN Cheque of amount 2000 bearing number 369248, As per my Bank Record the amount is debited from my account and there is no signature mismatch , but when I call to the customer care for status of my Mutual fund that time I came to know that the KOTAK MIDCAO FUND is cancelled because of Signature mismatch , but ICICI bank is telling to me that they can issue Certificate for successful transaction towards the cheque no 369248. I don’t know what’s wrong with KOTAK but I want my Money back within seven Days, As there is no notification sent to me by the KOTAK for cancellation of Mutual fund and they Hold my money almost more than 1 month 18 Days , I called to the kotak MF customer care and they are saying it will take 24 working days to credited the amount , i would like to know one thing when i submitted the cheque, it got credited to their account within one days now it will take 24 working days to get credited to my accout ...this is really law by Kotak Because I called to customer care hence I came to Know all the problem otherwise , I would be in a lime light that my money is safe with Kotak and performing good as the market is doing good ,this is really a learning lesson to me. Now ICICI Bank is redy to provide me certificate that there is no signature missmatch issue with Cheque no 369248 and it was a successfull trasantion, Now i can provide each and every documents which is againt the KOTAK mutual fund company, please help me logging a cosumer complain against kotak MF This is a serious loss to me, i can go upto any extend please help and suggest me how to register a complain Thanks Giri [protected] Was this information helpful? | |||
Dec 12, 2016 Complaint marked as Resolved i forgot the issue | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
We would like to investigate this complaint in greater detail, for which we would need some more information. Request you to write to solutions.[protected]@kotak.com with your full name (as mentioned in your application), application reference number and your contact details. Our team will contact you with a clarification on the payment status once we receive your mail.
Regards, Kotak Support Team