[Resolved]  Kotak Securities Ltd. / Mutual Fund Redemption — Delay in payment of Redemption Money for 18th Nov2010 transaction

Dear Sir,
I wish to lodge complaint against Kotak Securities Ltd.
I have an Demat account with Kotak Securities, Client ID: JDBG1
On 18th Nov 2010, I ordered for the redemption of all units of Reliance Mutual Fund Growth, so 590.46 units were put on redemption for an NAV of Rs. 118.66/=. This was vide Transaction iD: 618275
Total amount due to me vide the referred Transaction id is Rs. 70063.98/=

Today is 14th Dec and the transaction was done 26 days back, so far I have not received the redemption proceeds.
I request you to please take this matter on an urgent basis, I would appreciate if the redemption amount plus due interest is paid to me at the earliest

Thanks,
Jyoti Chadda
Kotak Securities Client ID: JDBG1
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Jyoti,

This response is from Kotak Securities.

We regret for the inconvenience caused to you.
With our customer service in touch with you, we hope to have resolved your issue.
In case of any further inconvenience or queries write to us at ks.[protected]@kotak.com

Regards,
Kotak Securites

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