[Resolved]  Kristal Group — Cheating customer with False commitments

Hi All,


Am one of the unlucky person who happen to buy an appartment from Kristal Group, who claims to be one of the reputed Builder in Bangalore. Project name is Kristal Citrine in Hoodi, Near ITPL

1. At time of selling Kristal group had commited to have the road infront of the appartment to be Tarred. After one year of occupation also the condition of the road remains same -- When we contacted later; Kristal management is saying the road is not belonging to Kristal. We beleive, earlier the road was belonging to kristal, that y they commited it be tarred earlier and now they realised it is belonging to Kristal

2. Kristal commited to provide EPABX/Intercom, but finally they asked the residents to go for BSNL Centrex facility which is not at all stable and reliable. -- When contacted on this issue; they say we hve to go to BSNL not to kristal bcoz it belongs to BSNL and kristal is no way responsible and it is a FAVour that they have helped us in getting connection !!!

3. LIFTS in the Appartment were not working for more than 6 months after the pocession and after lot fight with the Builder is getting rectified. REason for this is Kristal is not manufacturing Lifts !!! We fear tomorrow if some thing happnes to building, kristal will say Cement & Steel are bot manufactured by Kristal ...

4. Kristal group had commited lot Amenities like PARK/Swiming pool /Club house / Shuttle & Tennis court etc. Even after one year of possession, they have not even started construction of the Amenities. When enquired they always given 1-2 weeks time for the start . Every time they give different different dates.

5. Basic funciton of STP is not function. When some of the residents spoke to the external workers who come to work on this; they had commented it is that STP is such an design that it is placed much above the septic tanks and such a way this is not going to function properly

6. Kristal group has not yet provided KHATA for the residents

7. Even though huge amount is connected for Electricity connection, Still the Electricity connection is in teh name of Kristal

8. Even though govt direction is there not to collect Service Tax, Kristal grooup had collected that amount from the residents.

9. All the Flats in the frontside are having issue like water is flooding to the appartments in case of a rain. we are not talking about heavy rains; the design is so poor that water floods to corner appartments. Kristal management had told us that Aluminium Frames/Windows are not manufactured by Kristal. We had to go and fight with those Manufactures !!!

10. There is legal issue with the site wherethe amenities are promised and hence kristal is shying away from the same

11. The ramp leading to car park is not yet tarred

12. NO COMPOUND WALL!!!

13. Rain water leakage in many flats


In addition to the common problems mentioned above, there are a lot problems faced by individuals which is totally neglected by the builder.

***** REQUEST TO VISIT KRISTAL CITRINE @ HOODY ( near ITPL ) or KRISTAL QUARTZ ( Sarjapur Road) before you decide to buy any appartment from KRISTAL ************


Regards,

One of the Kristal Citrine resident