L G — Repair not done since last 25 days

Address:Mumbai Suburban, Maharashtra

I have booked a repair request on 17.12.12 for my Microwave model MC 7148 MS. I got call from service eng on 18.12.12 that with in 4-5 days they will come and repair it. Since than nobody visited home repairing the same, Every time I call LG Customer care they say give us 24hrs to 72hrs your issue will resolved. I dont understand how a company can do this when customer is ready to pay repairing+ Visiting + parts charges.
Repair Request No. RNA[protected]. date 17.12.12
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Hard to believe but true LG approach, instead of repairing they have cancelled the repair request. I think it is there monopolistic approach for harrasing consumers, any body can guide which Legal action can be taken against them.

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    Kandivali
    Maharashtra
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