L G Complaints & Reviews

Compressor not working since one week

Maine LG ki 43 inch smart TV li thi...1 year main hi display kharab ho gai..nd ab engineer bara ahe hai product distroy hai nd warranty main nahi hai..1 sal main 19000 kharch woh bhi 400000 ke TV pe

I have bought LG TV (Model No. LG UHD LED 55UK6360PTE) on 22/06/2019 from one of the dealerships in Gurugram, which costed me Rs. 58500/-

On 30/07/2021 the display of the TV just got disappeared while it was on. I logged the complaint on customer care, the engineer called me yesterday to visit today but he didn't. When I escalated the issue, the engineer visited my place today and said that the display of the TV, that I have bought just two years back, is faulty and needs to be replaced at my expense of RS. 37000. As per engineer the warranty of the display is of 2 years, in my case its one month more than two years, so the component will be replaced at my cost. When I spoke with his supervisor, he said that he will get the replacement at 25% discount. What the hell is this. I cannot believe this from such a brand LG, but now I think why did I go for LG. LG is making fool of the customers. When their products can not stand for just two years, what more can anyone expect from such a brand which is selling such high end costly TVs but its components are local. Or intentionally the defected TVs are being pushed to customers via dealers with discount so that defected TVs which can run for more than two years for crossing warranty period. Its totally mis-selling. I had requested the TOP management to look into matter and get the replacement of display of my TV under warranty terms with no extra cost on me, which was obviously very rightful on consumers part but its 15 days now my complaint has not been resolved yet. Thats why now I am compelled to write on other platforms for justice.
Regards

Pcb not working

My Purches the A.C in April-19 But A.C not working and display CH-21
Dual inveter please help and reaolved at earliest
[protected]
Zeeshan A.Jaml

I have 5.2kg machine purchased around 8 yrs back. 6 months ago motor needed replacement. Was replaced promptly.
Now display pcb not working and also control ckt pcb looks damaged.
But lg is saying to get display pcb repaired from outside, as they no longer stock this spare.
I am willing to pay for new pcbs, but they say now can't service them.
What is the purpose of this practice.
Should customer purchase new one for only one faulty part.
Dear customer, your request has been registered [rnp[protected]]

Dear team

I bought my lg led 49uj65t in the year 2018 may (I bought this product for 75000 rs) and after 1.9 years o[censored]sage.
I got bluish in the middle of the screen and i logged a sr with lg support and the thing is now i have to pay 1200 rupees for the inspection charges and 450 rupees for the engineer who visit the customer. I am already fed up with lg products and support that they have provided. I would like to close this request as soon as you can. I also finding a way to reach to out to all my friends/colleagues/relatives would love to share my experience to all of them about the lg products and issues that i have been gone through. It creates a bad impact on whole lg brand name.

Regards
Kumar

Dear Sir/ Madam,

This is to bring to your attention the issue that Im facing due to LG Service Centers in my area. My LG TV 43" LF630T had a display issue during mid of February 2020. I checked the LG Website at the below link

https://www.lg.com/in/support/repair-warranty/locate-repair-center-detail/chenna...⇄ and found that the nearest
autorised Service Center was AR Electronics.

I approached them and informed them about the issue. A technician visited my home, informed that the LEDs have burned out and needs to be replaced. He said it would be chargeable and the spare would arrive in 3 days. The TV was serviced and returned on 24th February 2020 (Bill Attached). Post servicing we found that the HDMI was not working and the Audio and Video were not in sync. When we tried to reach the same service center AR Electronics, the shop is closed and the phone number is also not reachable.

To our dismay we found another LG Service Center called Sun Max Services in our locality. We requested him for help and he asked us to raise a service call through LG Customer Care. I registered the service call and the technician who visited informed that the PCB is faulty and needs to be replaced which is chargeable.

I informed him that the issue was after the service done and there was a warranty of 3 months for the service. He informed us that AR Electronics was not an authorised service center and their contract was terminated on 10th Feb 2020.

The LG Website still shows AR Electronics as their authorised service center. Screen Shots attached.

The TV is still not working and Im not sure whom to get in touch with. Sun Max services want me to pay for the spare and service charge to fix the TV as they are not responsible for issues made by another Service center. We are trying to raise the concern with the Area manager to no avail.

Request you to consider this issue/ complaint and help me in getting this resolved.

Thank you

I purchased 22mp68vq led ips monitor from a shop. My purpose was to purchase led at the place of my old cabinet pc to use it as computer monitor not for tv. When i bought led at home, then there is no vga cable provided in box. My problem is that how to connect this led to my cpu without vga cable. I m feeling cheated and i m panic.
I dont want to bear extra cost of vga cable. The company should provide me vga cable.

Hi

I have bought one lg smart tv 43" in july 2017.
Now in 2019 my tv is not working properly. Blue tinge is coming on the screen. We lodged a complain, service center person came and gave a estimate of rs.25000.
We are middle class family and we some how managed to pay the emi to buy the tv
After two years the tv is not working properly that too of the promising and best brand lg.
Either i want a replacement of the tv or free repair

Name
Buyer - rowsonara begum
Son - moin azmeri
Mob - [protected]/ [protected]
Rambagan, raniganj
Wb

I was brought an led tv of lg company. And i have an extended warranty in that product. There is some problems found the tv. Then i registered a complaint on 1june 2019 but the service provider come to our house after 2weeks later and taken the tv for repair not at all that i was given their traveling expense (They asked). The service center man promised me they return the tv with in 3days of time... Now no whereabouts.

I purchased lg oled 55c8pta model on[protected] at baja electronics, nizampet branch hyderabad. I complained to lg customer care on[protected] that tv is getting horizontal line on screen at 4 inches from top and no person attended for two days in the meanwhile the tv screen is getting off within few seconds after power on with remote. Again i added this complaint also to lg customer care. Then one person came and told that screen panel damaged so it should be changed with other panel. Then i requested to replace totally with new piece, as this major complaint within short span of 3 months. And i lost confidence on damaged piece. So replace with tv otherwise refund my amount totally including extended warranty amount already paid.

I bought lg inverter ocean technology ac based on the belief on their hoardings and advertising on this ac manufactured specifically for salty water area near to beach or drainage way.. But this is fake, don't even buy this ac based on their ad, it's fraud.. My ac indoor coil damaged and gas leaked just after 2 weeks after the warranty period... Now these buggers ask me to pay 7800 for repair and replacing it.. No use of talking to gnanamuthu from lg, he is really a useless person..

Hi my self Deepak vanvala from udaipur Rajasthan I purchased led but after 6month facing issue I called so many times to coustomer support but no reply people don't buy lg products I ll also complain in consumer court. I called so many times to coustomer support but all time saying same that we will do we will what I ll never suggest anyone to purchase lg product

My ac was making some kind of sound. Lg excutive come and check and told it will stop but when. I check its again making sound i called him he told me contact outside vendor my ac is under warranty. And he looks not interested to fix the issue. I contact customer care through call and email and they told me executive will contact me in two hours and my ac problem will be solved in 24 hours. Its almost 30 hours. No body come to check not even call. I was not expecting this kind of customer service from the brand like lg. I am very disappointed. If you can take this matter and solve my issue then it will be helpful for me. Waiting for some positive response and immediate action.

Hi team,

We have purchased lg tv on 10th october 2017.
Service team member name:-sanjay has came to install the tv.
But he has not provided us consumer bracket and now we are asked to pay the amount of consumer bracket.
This is not expected from the lg service team or lg team.
We have called to service team and they have not responded in the correct way and instead they are saying that we have received and we are asking one more extra bracket.

First complaint number:[protected]
Second complaint number:[protected]

Please do not repeat this kind of things to any customer.
No one will come forward to buy the product if such instances happen.
No one will believe u people and its a big fraud thing you people are doing without giving entire things to customer.

Thanks and regards.

Gave me a manufacturing defect fridge, after buying i complained and each time they came and tuk[protected]/- each time in da name of changing some mere parts. Now finally they have accpted its a manufacturing defected fridge and will initate refund within 10days but so far it has been mre than 2months still nothng hs been initiated and now the no i usd to cnct is swtchd off. I hv cancer. Patient in my family and its peak summer so its too difficult fr me

I have purchased lg refrigerator on may 31st and according to their sales rep that time there was an offer going on according to which if i paid using hdfc credit card i will be getting a cashback of 7.5%. So, i purchased using my hdfc credit card. Also, they stated that there will be additional 2% which they need to pay to hdfc for swiping the card so instead of charging rs.40, 000/- they swiped my card for rs. 40, 800/-.

When i received my monthly statement i found that there is an interest which was never conveyed to me the time when i was purchasing the product. As getting cashback and paying interest doesn't make any sense at all.

Above that since the day i purchased an item i am asking them how much amount will get credited as cashback they are not providing any information to me. It's a pathetic after sales services and customer services of lg. Never buy any product from lg. They are cheaters. I have raised a complaint still they are not responding.

We had bought a lg lcd tv 42 inch which cost 57000 / in 2008. After 8 years our tv started giving trouble with regard to picture colour. After 10 days after submitting a complaint 1 service personnel came and told us that he will contact the company about the availability of board. Now after days of calling him, he ignored our calls. Very bad after sales service. We will never ever buy a l g product. This is soon after a lg music player went out of order. We had this double shock of lg tv.

[protected] Forwarded message[protected]
From: "Preksha Jhaveri" <[protected]@gmail.com>
Date: Jul 30, 2013 9:55 AM
Subject: Re: reg purchase of LG home theatre
To: "LG Service" <[protected]@lge.com>

i am very upset as none of the seniors meenakshi or mr charan pal are attending the call now i need apply in the consumer forum as i think the company is just not interested in solving the issue . i have been complaining for the product from. last 2- 2 1/2 years and now its high time to wait more. i would wait maximum for the immediate action for next 2 days and after that would necessary action

preksha

On Jul 21, 2013 10:38 AM, "Preksha Jhaveri" <[protected]@gmail.com> wrote:
Hello,

I need the contact no of a senior manager who could solve my problem at the earliest

On Jul 17, 2013 5:56 PM, "Preksha Jhaveri" <[protected]@gmail.com> wrote:

I am very very upset with the service provided by your service centre for the home theatre .they have collect on 30.5.13 and till date the same is not repaired and has never recieved any call back from them and did many times wrong commitments .plz arrange to give me a new fresh piece as replacement as the service is too bad. I am feeling i have done a mistake taking product of LG and if any action is not done on an immediate basis than need to go to the consumer forum.This followup is going on from 8th may till date

Waiting for a quick response.

Preksha

>
>
>[protected] Forwarded message[protected]
> From: Preksha Jhaveri <[protected]@gmail.com>
> Date: Sun, Jun 2, 2013 at 10:58 AM
> Subject: Re: Fwd: RE: Re: Fwd: RE: reg purchase of LG home theatre
> To: LG Service <[protected]@lge.com>, Akshay Nayak <[protected]@sleekworld.com>
>
>
> Hello,
> As per the information given by you your companies technician mr omprakash had contacted and also collected the home theatre to be taken to the workshop on 30.5.2013 kindly keep us informed on the progress of the same .
>
>> From: "LG Service" <[protected]@lge.com>
>> Date: May 29, 2013 6:02 PM
>> Subject: RE: Re: Fwd: RE: reg purchase of LG home theatre
>> To: "Preksha Jhaveri" <[protected]@gmail.com>
>>
>> Dear Customer,
>>
>>
>>
>> Greetings for the day!!!
>>
>>
>>
>> We would like to inform you that your case is in follow up with us and our service personel will contact you at the earliest.
>>
>>
>>
>>
>>
>> Thanks and Regards
>>
>> Venkatesh| Customer Service|
>>
>> LG Electronics | INDIA |
>>
>> Email ID: [protected]@lge.com <mailto:[protected]@lge.com>
>>
>> Toll Free-[protected]
>>
>>
>>
>> From: Preksha Jhaveri [mailto:[protected]@gmail.com]
>> Sent: 29 May 2013 05:34
>>
>>
>> To: serviceindia/LOCAL EMPLOYEE/LGEIL Corp. CS([protected]@lge.com)
>> Subject: Fwd: Re: Fwd: RE: reg purchase of LG home theatre
>>
>>
>>
>>[protected] Forwarded message[protected]
>> From: "Preksha Jhaveri" <[protected]@gmail.com>
>> Date: May 29, 2013 5:33 PM
>> Subject: Re: Fwd: RE: reg purchase of LG home theatre
>> To: "Akshay Nayak" <[protected]@gmail.com>
>>
>> Hi simpi,
>> Still waiting !!!! No response recieved from the branch office where u have forwarded the complain can u now provide me contact no. Of the senior manager of your office as i feel the branch where the complaint is forwarded does not have anytime to sort my problem and unnecessary a lot of time has been wasted. I would like to thank u for ur immediate replies everytime but things have got stucked up at the branch . Plz do the same as i dont want to waste anytime now .
>>
>> Preksha
>>
>> On May 20, 2013 11:12 AM, "Preksha Jhaveri" <[protected]@gmail.com> wrote:
>>
>>[protected] Forwarded message[protected]
>> From: "LG Service" <[protected]@lge.com>
>> Date: May 20, 2013 11:09 AM
>> Subject: RE: reg purchase of LG home theatre
>> To: "Preksha Jhaveri" <[protected]@gmail.com>
>>
>> Dear Customer,
>>
>>
>>
>> With reference to your mail, We would like to assure you that we have thoroughly reviewed your issue and feel we owe you our deepest apologies for the inconvenience that has been caused to you.
>>
>>
>> We wish to confirm that we acknowledge your complaint and same has been forwarded to our branch office of your area in order to sort out the issue on priority. Kindly grant us some more time to resolve your issue and we appreciate your patience.
>>
>> In addition, we will be monitoring the steps taken and will guide them for your complete satisfaction as an elite LG Customer.
>>
>> For any query regarding your complaint contact our Branch Service Manger Mr. Janak Doshi on his Contact number [protected].
>>
>>
>>
>> Thanking you and reassuring you of our best services always.
>>
>>
>>
>> Thanks and Regards
>>
>> Simpi | Customer Service|
>>
>> LG Electronics | INDIA |
>>
>> Email ID: [protected]@lge.com
>>
>> Toll Free—[protected]
>>
>>
>>
>> From: Preksha Jhaveri [mailto:[protected]@gmail.com]
>> Sent: Sunday, May 19, 2013 6:24 PM
>>
>>
>> To: serviceindia/LOCAL EMPLOYEE/LGEIL Corp. CS([protected]@lge.com)
>> Subject: Re: reg purchase of LG home theatre
>>
>>
>>
>> hi,
>>
>> simpi
>>
>> i am sorry to inform you that as per your last mail received on 16 th may 2013 , stating that the mail was forwarded to the branch office for immediate step , but still there is no action taken in this regards can u once check with them & let us know about the exact situation as i need an immediate action to be taken on the same .
>>
>>
>>
>> On Thu, May 16, 2013 at 6:24 PM, LG Service <[protected]@lge.com> wrote:
>>
>> Dear Customer,
>>
>>
>>
>> We acknowledge your concern and regret to hear about improper functioning of your product also we have forward this to our Branch office to take an immediate step in this regard.
>>
>>
>>
>> To help us serve you better, please provide us your valuable feedback, on our service ID [protected]@lge.com.
>>
>>
>>
>> Thanking you and reassuring you of our best services always.
>>
>>
>>
>> Thanks and Regards
>>
>> Simpi | Customer Service|
>>
>> LG Electronics | INDIA |
>>
>> Email ID: [protected]@lge.com
>>
>> Toll Free—[protected]
>>
>>
>>
>> From: Preksha Jhaveri [mailto:[protected]@gmail.com]
>> Sent: Thursday, May 16, 2013 6:02 PM
>> To: serviceindia/LOCAL EMPLOYEE/LGEIL Corp. CS([protected]@lge.com)
>> Subject: RE: reg purchase of LG home theatre
>>
>>
>>
>> [protected]
>>
>> On May 16, 2013 4:47 PM, "LG Service" <[protected]@lge.com> wrote:
>>
>> Dear Customer,
>>
>>
>>
>> Thanks for writing in to us.
>>
>>
>>
>> In order to assist you with your enquiry/issue, Kindly send your 10 digit registered contact no. (Along with this mail). so that we can do the needful.
>>
>>
>>
>>
>>
>> Thanks and Regards
>>
>> Simpi | Customer Service|
>>
>> LG Electronics | INDIA |
>>
>> Email ID: [protected]@lge.com
>>
>> Toll Free—[protected]
>>
>>
>>
>> From: Preksha Jhaveri [mailto:[protected]@gmail.com]
>> Sent: Thursday, May 16, 2013 3:46 PM
>> To: serviceindia/LOCAL EMPLOYEE/LGEIL Corp. CS([protected]@lge.com)
>> Subject: Re: reg purchase of LG home theatre
>>
>>
>>
>> hi,
>>
>>
>>
>> i had forwarded u all the details required on 11/5/2013 but yet there is no action taken. can u check it revert asap.
>>
>>
>>
>> preksha
>>
>>
>>
>> On Sat, May 11, 2013 at 5:54 PM, Preksha Jhaveri <[protected]@gmail.com> wrote:
>>
>>
>>
>> hi,
>>
>> kapil
>>
>> As required by you i am mentioning the detail below .please check:
>>
>> Name:- Akshay Nayak
>>
>> Phone:[protected] this would be registered in lg , but for any query plz contact me at [protected])
>>
>> Address:-Gaurav valley , B-702 , Daffodil , near gcc club, mira -bhayender road, mira road (east) , thanw -401107
>>
>> City: thane , Mumbai
>>
>> State:-Maharashtra
>>
>> Model number of the product: -HT 202 SF
>>
>> Date of Purchase: 9/1/2008
>>
>>
>>
>> PLEASE NOTE : ANY PERSON COULD VISIT OUR RESIDENCE ADDRESS MENTIONED ABOVE ONLY ON SUNDAY'S
>>
>>
>>
>> On Sat, May 11, 2013 at 3:27 PM, LG Service <[protected]@lge.com> wrote:
>>
>> Dear Customer,
>>
>>
>>
>> Thanks for sharing your concern with us.
>>
>>
>>
>> In order to deal with the issues highlighted by you, we require your details in below format.
>>
>> Along with this mail for the refrence.
>>
>>
>>
>> Name:-
>>
>> Phone:-
>>
>> Address:-
>>
>> City:-
>>
>> State:-
>>
>> Model number of the product:-
>>
>> Date of Purchase:-
>>
>>
>>
>> We request you to provide all the details required so that we can rectify your problem in your product.
>>
>>
>>
>> Thanks and Regards
>>
>> Kapil | Customer Service|
>>
>> LG Electronics | INDIA |
>>
>> Email ID: [protected]@lge.com
>>
>> Toll Free—[protected] (MTNL/ BSNL[protected]For other operators prefix STD code)
>>
>>
>>
>> From: Preksha Jhaveri [mailto:[protected]@gmail.com]
>> Sent: Saturday, May 11, 2013 1:21 PM
>> To: serviceindia/LOCAL EMPLOYEE/LGEIL Corp. CS([protected]@lge.com)
>> Subject: reg purchase of LG home theatre
>>
>>
>>
>> hello,
>>
>> i am preksha akshay nayak from mumbai we had purchased an lg home theatre model no. HT 202 SF on 9/1/2008 from rahul electronics dahisar (east) some months back we realized that the same was not working and than we contacted lg service center and after lots of followup the technician had come to repair the same and changed the motherboard but after that also the USB drive was not working . after that no response on the same is received till now. pl z guide what should i do.now after contactPlease provide as much information as possible...

I have booked a repair request on 17.12.12 for my Microwave model MC 7148 MS. I got call from service eng on 18.12.12 that with in 4-5 days they will come and repair it. Since than nobody visited home repairing the same, Every time I call LG Customer care they say give us 24hrs to 72hrs your issue will resolved. I dont understand how a company can do this when customer is ready to pay repairing+ Visiting + parts charges.
Repair Request No. RNA[protected]. date 17.12.12

I have purchased a new refrigerator LG MODEL NO. GL54966D4 PRODUCT CODE172244 VIDE INVOICE NO SLFO2BB[protected] DTED 01 OCTOBER 2012 FROM M/S CROMA INFINITI RETAIL LTD GROUND FLOOR R MALL GHODBUNDER ROAD THANE WEST 400607 .
The product was delivered at my residence 1/501, Garden Estate, opp D MART Thane west 0n 02 oct 2012.
The product was being demonstrated by your rep mr. Virendra on 03 october & found that
1)water dispenser was not working
2)refrigerator was not cooling
3)external control pannel was neither illuminated nor functioning
4)The fan behind the freezer compartment was found defective & was removed by your engineer for replacement
with all this the functioning of the compressor also appears doubtful as the cooling was foun unsatisfactory.
Due all mentioned above & the product being brand new I am doubtful whether it would function satisfactory or not in future.
I THEREFORE RECOMMEND THAT THE EXISTING UNIT BE REPLACED BY A NEW ONE IMMIDIATELY
With Kind regards,
Capt yeshwant s kulkarni

Sir/Madam
We have installed 1.5 ton ductable AC of LG make at the house of Krishan gopal ([protected]), Ekta vihar, Dhuri, Dist. Sangrur (Pb) .
Twice we have given complaint to LG . Details given below
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
COMPLAINT...1( given at [protected]@lge.com on[protected] at 8.43am)
...................................................................................⇄
We have purchased Ductable AC (Bill No. 48 ) on dt. 02 Dec.2011. And the units were installed in the first week of May 2012 at the address of Dhuri at Dist. Sangrur.
The model installed was LG 1.5TON DUCTABLE UNIT. (LB-B2156QC)
S.No. 107NAZG007189
Since its installation this particular unit is not working and we have contacted the dealer (Mr. Joshi) many times at the mobile numbers which are.written on bills but we seem that they are not interested in doing the repair.
Now summer season is at its last. After no response of our complaint now we are complaining through your web. Its our request to plz look into this matter.Early reply will be highly appreciated.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
COMPLAINT....2( given at [protected]@lge.com on 22 September, 2012, 8:52 AM)
...................................................................................⇄
Sir/Madam,
I have already given complaint regarding the problem which we are facing regarding LG make 1.5ton ductable AC. Our complaint no. [protected] and S.N. is 217.
After that we receive 2 calls from No.'s
..[protected] and [protected]
But till today i got no response. I dont know what is the problem. I have send bill copy to the co. and AC is not working .I request you to plz look into this matter with your kind attention otherwise i have no other option and will take help from consumer courts.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Sir?Madam our complaint is not looking up by the LG .So you are requested to plz look into this matter.
Thanking You
Sanjay Gupta ( [protected])

Sir,
I am working at Govt. Ayurveda College which one of the Asia famous and biggest Institution and a Qualified World Federation Technical Official and working in different capacity and nominated member on behalf of Govt. of Kerala. Travelling all over the world I had gone through various electronic products.

I had brought LG LED TV from your dealer QRS, MG Road, Thiruvananthapurm Model No. 22LS3300, Sl.No 207PLBL048877, Production Model. 22LS3300-TA.ATRGLBL on 20/8/2012 at 11AM Bill No.621 dated 20/8/2012.

The same day I received a sms from VM-LG Care intimating me that, " Dear Customer, your request id is RNA[protected].For any assistance please call our Helpline[protected]Hours-7 days.) Thank you" This was the message.I had contacted the dealer and they had provided a Mobile no of LG Service agent Mr. Padma Kumar,whose no is [protected] and the reply was that any of the service agent will be in touch with us soon.

After receiving this sms, on 21/8/2012 at 16.48 Hrs I had given first call to Customer Care Agent Mr. Rince and he assured me to send executive on next day. Believing his word I waited for next day.

I had given the second call on 22/8/2012 at 14.47 Hrs to Customer Care Agent Mr. Jithin. Verifying the status he also assured me that the executive will be in touch with us soon and provided a No of Sky Service telephone no.[protected]. The reply was, when the service agent comes to our side he will fix the TV.

I am residing in the heart of the city and it made me embarrassed that even your service agent is not available even at heart of city???

I had purchased TV during our festival Onam as a gift for my aged parents, where they are eagerly anxious to see the programmes at their room itself. But I am ashamed to inform you that your service agent did not turned up till this time (22.51 Hrs) nor they had contacted me.

Talking on this issue with my colleagues they had faced several problem like this where this was know to me earlier it would have retreated.

Awaiting for your timely reply with in legal time limit, further I am forced to proceed ahead with out time delay and the matter will be taken for further legal proceedings.

Thanking you Sir

Fine.C.Dathan
Assistant Professor & Badminton World Federation Accredited Umpire
Shifin Villa, T.C.34/694, Shangumugham(P.O)
Trivandrum, Kerala, India-695007
Phone no. [protected]
[protected]

MY complaint no.RNA[protected] Dated 12/12/10. My machine is with L G from 13 /12/10. and still no news.
My previous complaint nos. for same complaint are: ID 310B2725104 Dt.27/11/10, C 10A0423561, C 10A2800037, C10B0925356, C10B1600379.
In last 3 months my machine had been in workshop for more than a month. Still the status is the same. No senior offical comes forth to talk. Please Help.
Raj Manchanda.

Dear Sir,

I have registered comlet in LG Service Centre My comlete No. is C[protected] ( this comlete no. is second time no. recd. from LG Services. First no. is lapsed not any service recd. from LG Sercice Centre shops.) That shop is located in Mira road, A/22, Matru Chaya Bld, Sector 10, Opposite Allhabad bank, Mira Road, - Mrs. Sajid Ansari such person has given only dates that part will be coming on such & such date from Head Office & then I will start your TV, Main part is Such shops person come in my house for reparing the TV but Tv is not properly working he has told to me that I take this machine & repair in my service centre mira road, but most wounderfull tragity is that the internal part of my tv he has taken & falling down when he going to the shop at mira road, who is responsible for that damages ? After that this service centre has told that he is given free replacement to me but still toay not any replacement or my TV part recd, in my home. Today he has given me last date that 28th Jan 2010 I have give to you replacement. But if such shop has not given me replacment the Please tell me what I do ?
Please I invited to LG repsentative please come to my home, I have purchased all LG porducts becuse I have faith/trust on them, but today I shame on LG PORDUCTS.
LG Service centre registered complents but not taken any action ?
If one complent not fulfilled then again same complent agains registered in another complent noumber ? but not given porper service.

Sayali

I have booked a fault at your toll free number[protected] on 18 jul about my CTV. the Complaint ID is N8C71800006, initially your mechanic has informed that IC8844 is unserviceable. then they have told it will take time as the said component is not available at this service center. After some time they have informed me that the said items is not available at any were in company and also suggested to change the kit. they took the TV from my home for replacement of kit. Now your service center rep is telling that the new kit is not synchronizing with picture tube it is better for you to purchase a new TV

sir at this juncture should I think that your company is cheating me or not able to repair my TV for a small fault (IC8844 faulty)
or your company is not entertaining the fault of an old customer. I have paid Rs 21900 to purchase of this TV in year 2000

request intervene on subject for favorable action