[Resolved]  L G — DEFECTIVE BRAND NEW REFRIGERATOR

Address:

Thane, Maharashtra

I have purchased a new refrigerator LG MODEL NO. GL54966D4 PRODUCT CODE172244 VIDE INVOICE NO SLFO2BB[protected] DTED 01 OCTOBER 2012 FROM M/S CROMA INFINITI RETAIL LTD GROUND FLOOR R MALL GHODBUNDER ROAD THANE WEST 400607 .
The product was delivered at my residence 1/501, Garden Estate, opp D MART Thane west 0n 02 oct 2012.
The product was being demonstrated by your rep mr. Virendra on 03 october & found that
1)water dispenser was not working
2)refrigerator was not cooling
3)external control pannel was neither illuminated nor functioning
4)The fan behind the freezer compartment was found defective & was removed by your engineer for replacement
with all this the functioning of the compressor also appears doubtful as the cooling was foun unsatisfactory.
Due all mentioned above & the product being brand new I am doubtful whether it would function satisfactory or not in future.
I THEREFORE RECOMMEND THAT THE EXISTING UNIT BE REPLACED BY A NEW ONE IMMIDIATELY
With Kind regards,
Capt yeshwant s kulkarni