[Resolved] La Opala — Manufacturing Defect in Coffee mug set | |
Dear Sir/ Madam I had purchased one coffee mug set of LA OPALA brand from Vishal Mega Mart in Vapi (Gujarat) in the month of August-09. When I used it last week, one of the mug got broken when I poured hot tee. The way it got broken is purely because of manufacturing defect (may be ceramic bonding was poor). Yesterday I went to Vishal Mega Mart from where I had purchased the set. In the beginning they were asking for the bill which I was not having. But later they got convinced and has called me to give a written complaint with the broken set (1 mug is broken and 5 are okay which I have not used) to LA OPALA about this. My query is that, Vishal Mega Mart is telling after giving this written complaint I have to contact LA OPALA directly and not to them. Why it is so? I need your help to know the correct procedure to get a good set of product from LA OPALA. Please advise. Kind regards Pradipta Sahoo RAJ RESIDENCY-2 Tower E-202, Near Patel Samaj, Balitha, Vapi, Gujarat -396191 Contact no : [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
LaOpala — defective coffee mugs
With great deal of regret and a sense of being cheated by a reputed company, I would like to compaint abt La Opala Colors 2 pcs coffe mugs which broke into two after pouring hot tea on first usage itself.DETAILS:
White blue IRIS coffee mugs 2pcs
Brought in Orissa
MRP :Rs 190
55%
Complaints
97
Pending
28
Resolved
43
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