[Resolved] Lenovo / Laptop — Complaint For Lenovo Y410 Laptop | |
Hi, I am Rajiv Gupta. My friend had purchased one lenovo laptop from ATLANTA, U.S on 22/09/2007. My lenovo laptop S/N is EB06655888 and Model Name is 7757. Now, this laptop is not working due to some problem. I had raised one complaint in INDIA with case ID i.e. Complaint no. [protected]. I am not getting positive response from service center situated in Pune India. When contacted they told me they don't have the last 3 digits of my lenovo laptop's model no. Ex. 33Q, 52A. That's why they are unable to give service. More over when I contacted the lenovo call center at their toll free number i.e.[protected]. They said your laptop is not having international warranty. I asked then but you guys only told me that your system is under international warranty till Dec.2008. But they didn't answer back. Finally service center person are asking me to collect my Laptop from their service center. Now my stand is what's the use of international warranty if they are refusing to provide me service for my laptop in India. I have all the receipts with me except International warranty card as company don't give any card as they track the warranty by laptop serial no. I don't know whom to contact but I am sure if you people take up my request forward I surely get positive response from them. Please find the below details of Laptop Company : Lenovo S/N No. : EB06655888 Model No.: 7757 P/N No. : R3NY37922907 case ID : [protected] (Complaint No. Generated By Call center) Lenovo Toll Free No.[protected]. Thanks Rajiv Gupta, Pune Contact No. [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 68 Comments | |
Comments
I dnt know why LENOVO is not providing the proper services. if they cant provide the services why dnt they stop manufacturing of products. i m facing the same problem with my LENOVO Y410. It is not able to read the DVD.. i purchased it on 28th August 08 and yet didnt received any warrany card..
i heard that Y410 is creating problem in most of the laptops why dnt they replace it. on other hand, other companies are providing better services.
i heard that Y410 is creating problem in most of the laptops why dnt they replace it. on other hand, other companies are providing better services.
lenovo /laptop — no given my warranty card
Dear sirI had purchase lenovo lenovo laptop y[protected]q
s/ no-----me09047, 59012820
abq0027043
laptop dated 19- jul -2008 from century computers
basant cinema building, lalbag
Lucknow- 226001
[protected]@rediffmail.com
as per company 3 year warranty care, take and as per his I had send document (invoice copy, lenovo y510 model no.copy, and lenovo product bar code, reference code RED[protected]COPY) but till date warranty card is not deliver to me. kindly do needfull as soon as posible.
ajay kumar agrahari
AJAY AGRAHARI
Village – Murila bajar
Post – Kadipur, Hameedpur
Dist.- Sultanpur (UP)
Contact No. +91-[protected]
E-mail- ajay.[protected]@rediffmail.com
SIR,
Myself MANOJ KUMAR is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.
Experience with your service
I had visited to your service station which is located at J.O.P PLAZA SECTOR-18 3rd FLOR. NOIDA named INGRAM MICRO. Sinces last four month the day when note book SCREEN LOCK get infected (flap problem loose from laft side and gap) .
Hope some one will come forward to solve my problems
Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT
Thanking you
MANOJ
Case id-L8BKOOPO
MODEL NO.-Y510
CONTACT NO.-[protected]
EMAIL [protected]@GMAIL.COM
Myself MANOJ KUMAR is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.
Experience with your service
I had visited to your service station which is located at J.O.P PLAZA SECTOR-18 3rd FLOR. NOIDA named INGRAM MICRO. Sinces last four month the day when note book SCREEN LOCK get infected (flap problem loose from laft side and gap) .
Hope some one will come forward to solve my problems
Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT
Thanking you
MANOJ
Case id-L8BKOOPO
MODEL NO.-Y510
CONTACT NO.-[protected]
EMAIL [protected]@GMAIL.COM
Hi,
This is with reference to LENOVO 3000 N200 sr.no. L3W6676, Model No.0769, I am very sorry to inform you that Hardisk (120 GB) failed on 26th Jan, 09.
It seems very poor quality hardisk has been supplied by IBM. I could able to manage to replace hard disk with Local Computer service attendant with an additional cost of 105 GBP (65 GBP Hard drive+ 40 GBP service charges)
This is with reference to LENOVO 3000 N200 sr.no. L3W6676, Model No.0769, I am very sorry to inform you that Hardisk (120 GB) failed on 26th Jan, 09.
It seems very poor quality hardisk has been supplied by IBM. I could able to manage to replace hard disk with Local Computer service attendant with an additional cost of 105 GBP (65 GBP Hard drive+ 40 GBP service charges)
sir,
i have a lenovo y510 model.due some cause lower hinge of laptop had broken.And i didnt find the parts of that.i ask for in service centre but the parts was not there.i also ask for toll free number.But they told to visit your nearer customer service of lenovo.i m from jamshedpur.
please give the suggestion where i get the parts (lower hinge).i also search for net but the parts was in waiting.i couldnt find anywhere.
thanking you...
i have a lenovo y510 model.due some cause lower hinge of laptop had broken.And i didnt find the parts of that.i ask for in service centre but the parts was not there.i also ask for toll free number.But they told to visit your nearer customer service of lenovo.i m from jamshedpur.
please give the suggestion where i get the parts (lower hinge).i also search for net but the parts was in waiting.i couldnt find anywhere.
thanking you...
why disk drive is so poor as compare to other company disk drive
HELLO SIR,
THIS IS CHAITANYA AND I BROUGHT A NEW LENOVO LAPTOP AND IT IS GIVINGLOTOF
TROBLE AND NOW IT IS NOT STARTING AT ALL AND IT IS ENTERING INTO BIOS ORITIS
SHOWING THE MENU IN THAT THERE R MANY OPTIONS LIKE SAFE MODE LAST GOOD
CONFIGRATIONS ETC...
SO KINDLY HELP ME AND I WAIT FOR UR REPLY
YOUR'S
CHAITANYA.
FROM
HYDERABAD
[protected].
THIS IS CHAITANYA AND I BROUGHT A NEW LENOVO LAPTOP AND IT IS GIVINGLOTOF
TROBLE AND NOW IT IS NOT STARTING AT ALL AND IT IS ENTERING INTO BIOS ORITIS
SHOWING THE MENU IN THAT THERE R MANY OPTIONS LIKE SAFE MODE LAST GOOD
CONFIGRATIONS ETC...
SO KINDLY HELP ME AND I WAIT FOR UR REPLY
YOUR'S
CHAITANYA.
FROM
HYDERABAD
[protected].
I want information about increase warranty period for lenova laptop 4QB
we have purchased IBM computer - office is situated at Vashi - thos computer has some problem - can you provide me the nearest IBM service centre for the same.
Fan not working in CPU -
Our Model No. - E91
Machine Type - 6075
Serial No. L914388
Product ID - 6075E91
Our Model No. - E91
Machine Type - 6075
Serial No. L914388
Product ID - 6075E91
Dear Sir / Madam,
We have Lenovo Machine which is in 3 years warranty period, since last 2 days some error is shown in the PC that Fan is not working.
Our Model No. - E91
Machine Type - 6075
Serial No. L914388
Product ID - 6075E91
we are trying to lodge the complaint in this contact no. [protected] (but we are unbale to contact and give our complaint).
so kindly send your personal to repair / replace the same.
Our Office Address:
JOHNSON LIFTS PVT. LTD.,
Unit No. 48/50/51,
Oshiwara Industrial Estate,
Opp. Goregaon Bus Depot,
New Link Road,
Goregaon (W),
Mumbai - 400104.
Contact No. 40322403
[protected]
CONTACT PERSON : MS. REBECCA
We have Lenovo Machine which is in 3 years warranty period, since last 2 days some error is shown in the PC that Fan is not working.
Our Model No. - E91
Machine Type - 6075
Serial No. L914388
Product ID - 6075E91
we are trying to lodge the complaint in this contact no. [protected] (but we are unbale to contact and give our complaint).
so kindly send your personal to repair / replace the same.
Our Office Address:
JOHNSON LIFTS PVT. LTD.,
Unit No. 48/50/51,
Oshiwara Industrial Estate,
Opp. Goregaon Bus Depot,
New Link Road,
Goregaon (W),
Mumbai - 400104.
Contact No. 40322403
[protected]
CONTACT PERSON : MS. REBECCA
Dear sir
my laptop is problem VGA port is problem
type:7673-d39
S/NO-LB-R2PRV08/04
PRODUCT NO: ID 7673D39
my laptop is problem VGA port is problem
type:7673-d39
S/NO-LB-R2PRV08/04
PRODUCT NO: ID 7673D39
My one friend Mr Rana, R/O#21, Shiv Pratap Nagar, Dayal Bagh, Near Gurdwara Ambala cantt, Haryana, had purchased a Lenovo Laptop bearing SNo EB0 9523419 MO R3NO 38904002 Model No 415228Q on[protected]. It is still min warranty period. One day during operation he observed that one key of his keyboard was missing. Besides his best efforts he could not get that.Ultimately he lodged a complaint with his dealer who demanded Rs.2500/- towards its repair cost which was not acceptable to him.I on behalf of him lodge this complaint to look in to the matter and to do the need ful so that he can get the relief.His contact number is [protected]
sir i perchased laptop on u r company.that seriol no is G[protected]Q.it has some problam is occuring.it is windoes xp is not suported for the drivers instalation, so plese send the corect xp audio drivers to my email address.my perchasing date is last month
hi,
my laptop model is lenovo y410. i have bought it one year ago.i have two years warranty coupon along it.recently my laptop screen got cracked and some liquid is oozing out of it.i went to nearest showroom and launcheda complaint but i didn't get any response from them.if i need to change it what would be the cost of screen? where would i get the right service for it.
my mobile no:[protected], [protected].
my mail:surya.[protected]@gmail.com
most wanted ...
my laptop model is lenovo y410. i have bought it one year ago.i have two years warranty coupon along it.recently my laptop screen got cracked and some liquid is oozing out of it.i went to nearest showroom and launcheda complaint but i didn't get any response from them.if i need to change it what would be the cost of screen? where would i get the right service for it.
my mobile no:[protected], [protected].
my mail:surya.[protected]@gmail.com
most wanted ...
Iam Srinivasan, I have bouth Lenova LAPTOP in USA and it is a internation warranty, My Lenova Laptop Serial Number CBU0058972 and the Model Y550, This Laptop is not working due to some keyboard problem and they all not at all giving proper response to the customer, I have sent lots of mails and Phone followup but they are not at all responding to the issue and positive reply, Iam waiting for more than 60 days after spending a huge amount for this laptop, Iam ashamed about the lenovaservice and iam really telling Lenova is not elidigble to run the company if they are not giving the good service to the customer.
Warranty INFORMATION
Service offering registered with this machine
Service offering name
IdeaPad Warranty
Service offering description
IdeaPad Warranty service
Warranty Information
Serial Number
CBU0058972
Machine Information
IdeaPad Y550
Manufacture Date
[protected]
Receipt/Invoice Date
Expiration Date
[protected]
Service offering registered with this machine
Service offering name
IdeaPad Warranty
Service offering description
IdeaPad Warranty service
Warranty INFORMATION
Service offering registered with this machine
Service offering name
IdeaPad Warranty
Service offering description
IdeaPad Warranty service
Warranty Information
Serial Number
CBU0058972
Machine Information
IdeaPad Y550
Manufacture Date
[protected]
Receipt/Invoice Date
Expiration Date
[protected]
Service offering registered with this machine
Service offering name
IdeaPad Warranty
Service offering description
IdeaPad Warranty service
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
14%
Complaints
4390
Pending
0
Resolved
632
View all 4390 Lenovo reviews & complaints
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
View all Lenovo contact information
lenovo Y510 wifi laptop — complain about lenovo laptop model number Y510 keypads not working
This is to let you know about my laptop is been purchased from states dated 5th february 2008 which i have scan it and attach the file subjected to this latter. My complain is about my keypaids are not working. I want to know about my warranty and the way i can find it. My complain number and relation number. Please reply me as soon as possible. ( Chirag. Viraf )