LG 3d LED TV — Very poor service

Address:

Pune, Maharashtra

Brief - Don't buy a wireless TV as wireless device is not available via LG Electronics, still you don't agree you may see a long follow up I spent for an accessory to get my TV wireless.


Whole LG Customer care is rubbish, I am totally fed up now.

1st - LG Shoppe person sold a wireless 3D LED TV to me telling me accessories I get get from customer care.
2nd - When I called customer care they say we don't know anything about it,
3rd - When I emailed Service LG India they gave me branch number,
4th - Branch number saying we don't know anything about it and many of branch numbers are not in service,
5th - Again I wrote an email to customer care,
6th - I got a call that do I have any problem with my "FIRDGE" !!!!
7th - Again I called customer care then they gave me number of Dhankawadi warehouse or something they said I need to log a call,
8th - I called customer care and told them about this they said I need to call service station,
9th - When I called service station they say we do repair and service only,
10th - Again I wrote a strong email to customer care I got a number of some Shweta from Pune customer care,
11th - She didn't pick up any of the calls I again wrote email to customer care.
12th - Shweta called me and gave me some Balaji's number who is also in service.
13th - I called Balaji - [protected] then he was postponing it for 2 days after continuous follow up finally he gave me his superior's number - [protected]
14th - I called his superior then he was saying I am into service can't help you.