[Resolved]  LG company — AC COMPLAINT NOT GETTING RESOLVED

Address:Akola, Maharashtra

I purchased SPLIT AC of LG Company on dt.[protected] from Nishant Sales, Akola (Bill No.751 Dt.[protected]
AC is still in Warranty Period. From last 2 Months I am facing various problems in AC such as NOISE, LESS COOLING.
I made complaint of these issues to local LG Service Centre on 02-06-12 but I did not got any responce from Service Centre.
then I made complaint on LG Customer Care No. [protected] on 14.06.12 (Complaint No. RNA[protected] Dt.[protected]. After 4-5 days, Technician Came but he was not able to resolve the complaint and said that He will come back again in 2-3 days but no one came.
I made complaint for 2nd time on[protected]Complaint No. RNA[protected] Dt.[protected] then after 2-3 days technician came and said that the Blower & Bush of AC need to be changed but we don't have any of these spares in stock. Local service centre incharge said that they forwarded order to company but they are not getting any responce from company. Also He said that they did not received any payment from LG COmpany since last 3 months, so he will solve the complaint after confirmation from Company.
My complaint is not solved till date. Please do the needful. thanks.
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Aug 5, 2021
Complaint marked as Resolved 
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LG — Complaint not resolved

Hi,

I have a complaint with LG pending for more than a month.Thsi is wrt my TV which was not working. LG replaced a part worth 2000. However the TV is still not working. LG personnel again visted my house and took the part and have not returned or provided any positive response. Its been more than amonth now.

Regards,
Sharon
hi,
i have gave my microwave oven for service at service center at pondicherry on Jan 10, 2009. But they returned us without any service saying spare-parts are not available on Dec 7, 2009. i request you to concern my complaint as much as possible.
Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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