Complaint: LG Model No.7062DN was purchased by us in the month of September 2007,Since October we have been filing complaints for its being faulty. The problem is every time we wash clothes they get black patches on them and they don''t spin well also. Though it is a fully automatic machine sometimes clothes come totally wet from the machine, tey don''t get spin at all. After Repetive complaints some person came and every time they came and said that they will revert. Thrice compoany has send some person, each time it is a different person. We explain over problem and informally they all have tell that this is a manufacturing defect but noone has responded officiaaly anything. We got a call from Noida office also that some person will come to reapir but that is also a alomst 3 weeks back.This is the height of negliengence.
Consequences : Most of our clothes are in bad shape and the most costlier is our curtains and bedsheets,imported woolens, along with formal shirts which have a these black or white patches. This is a complete manufacturing defect. SInce september we have filing complaints but noone has given it a serious thought. It is very annoying and not at all a expected thing from such a reputed company in the field of electronics. In winter it is very difficuilt to cope with out a fully functional washing machine. All our intent to save ourselves from washing clothes with hand is gone now. We want a complete replacement of washing mchinne as soon as possible along with expense of our clothes or want our payment back and recovery of charges that has spoiled our curtains and expensive clothing
Also want to complaint against your technician or engg. whatever he is MR Vikas sevice person from LG service Centre ,Karnal.He is not taking the problem seriously n giving us baseless reasons for our problem .We are very upset with all this. Was this information helpful? | 
