[Resolved]  LG Electronics — NOT RESPONDING CUSTOMER CARE

Address: West Bengal

MY LG CA HAS STOPPED WORKING FOR ALMOST 1.5 WEEKS NOW I GAVE A COMPLAINT IN LG customer care no.[protected] on 29 th may they told me they would send some one in 24 hrs but no one showed up hence i called the next day again i was told the same thing still no one showed so the third time when i called they gave me mr sudipta de's no i called him he told me that it was a band day so no one could come and only after 2 days would some one be sent to repair the ac after 2 days. still no one showed hence i called back again after 2 days i.e monday the 4th of june they told me that my complaint has been cancelled since they could not get through to me on the phone so i had to so i had to place another complaint and again the same story is being repeated. today is the 6th of june still no show by the service personal
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Aug 7, 2021
Complaint marked as Resolved 
 
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Air Conditioner — NO RESPONSE BY CUSTOMER CARE OF LG.

DEAR SIR,

MY NNME IS BHOOPEDRA PRATAP. AND I FACE PROBLEM WITH MY AIR CONDITIONER. I TRIED SUBMIT MY COMPLAINT IN CUSTOMER CARE BUT CUSTOMER CARE,S EMPLOYEES NOT ACCEPT MY COMPLAINT. HE SAYS WE WILL NOT ACCEPT YOUR COMPLAINT AND WILL NOT TAKE ANY ACTION FOR YOUR AC.
I AM IN VERY CRITICAL CONDITION BECAUSE MY AC IS DEAD.

SIR, I REQUEST TO YOU PLEASE SOLVE MY PROBLEM AND SHOULD YOU DO BETTER YOUR SERVICES.
I HOPE YOU WILL UNDERSTAND MY PROBLEM.
MY COMPLAINT NO. IS (GHZ643)
MODEL NO. LSA2466QC. MY PHONE NO. [protected]
Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

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