LG Home Appliances — Bad response from both the Agency and LG Company

Address:

Bharuch, Gujarat

i have purchased LG washing Machine model no WF - N7549UR on date 25/10/2011...

i am getting difficulties from LG Service Center as well as LG agency @ Bharuch named SHREE GANESH AGENCY, Super Market, Bharuch.....

at first when we purchased LG WASHING MACHINE... the agency told us that they willprovide a free gift and register our product and demo engineer will come at your home....

but after 5 days we got neither any gift nor demo engineer....

then we called agency for demo engineer that no one is coming for demo....
they tols us that you have to register on [protected] to register your product....
it means that agency had not registered our product....

after that we register our product on given number on 1-11-11....
after one day i got call from LG SERVICE CENTER from BHARUCH....that they will come today to give us a demo.....
but even till today no one is coming for demo.....


i think buying LG product is best.. but you got response from its Service center is WORST

so, i suggest not to purchase LG Products because no one is coming for demo and you cant use your purchased product....

few points to note....

(1) Demo engineer has not visited my home for demo of washing machine after so many days of registration....

(2) agency has not give bill as well as free gift with machine.....

(3) No Proper guidance given by the agency for registration...

(4) Behavior of the representative of GANESH AGENCY was very bad....
he told us that you purchased the product, now it is up to you....
we are not responsible for any incontinence....
you have to register your product your self, then why he give us promise that we will register your product......