[Resolved]  LG Refrigerator — DEFECTIVE PRODUCT

L.G — DEFECTIVE REFRIGERATOR

When I go to PRAKASH TRADING CO. for telling the defective product they said that we are change this product within 10-15 days but from last two month they give excuses that product change within a week but On 06 may 2009 they said that we are not change the product we repair the defective product. I am not interested in repairing the defective product because i paid full amount of product cost, so I want to change the product. Prakash trading co. cheated with me they give defective product in a new carton of another model for hiding the defect.

LG Refrigerator — Defect in Refrigerator

Dear Team,

I need to put this down with agony that once again LG has prooved that it cannot serve its so called valuable customers.
I have purchased a LG Refrigerator in the month of Feb. Since the delivery one of the door screw to the bottom right is missing & the door once opened, the entire refrigerator gets tilted to the opposite side. The initial complaint was lodged on 19 Feb along with the Demo. There were 2 guys who dropped in for the demo & promised to get back within 2-3 days, Request ID is W9C21902049.
The defination of 2-3 days still to be known. However failing any communication, the second complaint was lodged on 21 Mar, Request no W9C32103513.
Third complaint Request no W9C32103516, Fourth on 28 Mar Request no W9C32705855. Fifth complaint on 19 May Request no W9C51904005 & the Sixth complaint on 29 May Request no W9C52904823, After all these lengthy procedures I was intorduced to Shweta - Area Manager Mobile no [protected]. But her false promises has ended in Zero resolution. The call centre people contacted[protected] thereafter but the so well trained people did not know any procedure.
Again after repeated reminder Shweta said that she will get back but we are still waiting for some responsible person to get back.
Hope this is the formal channel to express & expect some solution for customer problems. Mind you it is product defect which has caused all this. We have paid about 19, 000/- for a Refrigerator which is lying idle due to LG Comany pepole who do not have any time to look back once the sale is done.
Failing any revert on this a formal complaint will be lodged with the Consumer Court within 48 Hours.

Regards
Sachin
M( [protected])

L.G. — Defective Product

Dear Sir/Madam,


This is a high time for me so I am addressing this letter to you.
After calling and writing several mails the whole team right from dealer Branch Manager to LGEIL Head office are playing around and not serious with their commitment.

They promised to replace the defective L.G. Flatron T.V. and even calls me for the confirmation of the product delivery but yet not received my T.V. set and when called them starts all the story from begining with some or the other new person on call.

Please do the needful at the earliest.


Thanks & Regards

Nitesh J Mhatre
[protected]

The Front left side leg has got damaged as a result it has becme very difficult to handle the Refrigerator always there is threat of falling down My fridge is double door model

Refrigerator — defective refrigerator

sir,
a whirlpool refrigerator was purchased on[protected] from manoj electronics lalitpur.The entire plastic body of refrigerator is broken .plz arrenge to replace.
HARIPRAKASH SHRIVASTAVA
near chandi mandir,gandhi nagar lalitpur

L.G. — REFUND FOR THE DEFECTIVE PC SOLD

REFRIGERATOR was purchased as on 13/02/2009 from L G dealer M/s. Batra Electronics Gallery for Rs.45511+5689 vat total Rs.51200 .There was a problem from first day.At the time of demonstration there was no gas.The demonstrator told that due to mishandling in transit it may possible .After some month the same problem was again there the gas was filled at our cost Rs.1600/-. Now third time the same problem was again there.After complaint to service center engineer told that there is leakage of some oil from compressor and it choked the gas and is not repairable.He asked to contact officials for its refund.The officials offered Rs.25000/- as on telephonic talk.
We are not ready to accept there offer.Why we pay for their fault.So you are requested to do the needful and oblige

LG — Defective Product

Hi i took LG GD510 in Oct 2010.It has nothing right. I have given for repair but nothing happened.
I think there is defect in the handset.

Kindly consider, I am sick of the handset.
Thanks
Garima Dua
[protected]

L.G. — i got emails from l.g that i have won 100000 $ & 2 laptops

I have got mails from ([protected]@live.com)L.G that (SEE FILE FOR AWARD DETAILS)i have won 100000 $ and 2 L.G laptops
i fill my contact information & email it.
then now i got 2 mails from ([protected]@swiftcourcomp.com) swift couriar compony(SEE FILE FOR CONTACT DETAILS OF SWIFT COURIER COMPANY FOR STATUS OF YOUR DISPATCHED PARCEL)


pls submitt my complaint & send me reply on [protected]@gmail.com

thanks a lot

Dear Sir/Madam,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at [protected]@lge.com

Regards,
LG Customer Support Team