[Resolved]  LG Refrigerator — Pathetic after sale service of LG & SNEHANJALI RETAIL MAXUS MALL BHAYANDER WEST

Address:

Mumbai Suburban, Maharashtra

I had ourchased one LG double door refrigerator from snehanjali Bhayander
west - Maxus Mall Mumbai on 29th June, 2012. I just want to tell about their pathetic service that till today 3rd july ,
2012, 9pm no body has come for demo / installation as Snehanjali people had told not to use it without demo. We got delivery
on 1st july and request ID for demo generated (Req. ID RNA[protected] and we had disposed off our old fridge on 30th June.

Snehanjali people told that LG person from Mira road service centre will come for demo within 48 hours. One Mr. person started calling ([protected]) to come for demo on 2nd June.

we told him either you can come in the morning till 11:30 or after 6:30pm. On 2nd he called at around 4:30pm that he is coming but he did not come. when I called him at 7pm, he said that he is coming but nody came. when I called again at around 8pm he said its
raining and I will come in the morning before 11:30am. In the morning again on 3rd July, I called up to enquire, he said that
he got busy in the office, so he will come in the evening. Evening he called and said he is coming and we kept following
with him and he kept saying that he is coming. Finally when I called at around 8pm, he said that he can't come as his cycle got
punctured. We told this to Snehanjali person who promised to call within 10 minutes but nobody called. So now we have taken enough ot it. We are without fridge for the last 3 days.Please let us know what is to be done? Shall I use the fridge or throw it. Really Pathetic.
I WILL NEVER EVER BUY ANYTHING OF LG Make and never from SNEHANJALI RETAIL BHAYANDER WEST MAXUS MALL.

UMESH KUMAR
[protected]