I am hoping this will do something about the problem i have been experiencing since the 5th of Dec'09. I have a LG tromm front loading washing machine which has been giving me trouble, and i had to literally call you guys 25 times before it was picked up for repair end of Dec'09.
Now that the machine is ready , the service centre guys tell me that they do not have the vehicle to deliver the machine and everyday is a a false promise!. I have been made to apply for leave at least 5 times waiting for the machine but to no avail.
What is worse is that the service center guys are absolutely insensitive, they tell me that it is not their problem, if the vehicle is not available.
After paying 20 grand, i get treated worse than a dog. If my machine gets broken again, i will dispose it rather than having to go through this hell again. Looking at my plight, my friends and family have vouched never to buy a LG product again. The amount you spend on your ads, I'd suggest you spend some on your customer service.
You have hired a bunch of insensitive hooligans who treat customers like dirt ! I have no hopes that i will get my washing machine, even today. I am writing this not so that my problem gets sorted, but just so that people do not buy LG products ever again!!!.
Chaitra Hegde Was this information helpful? | 
LG TROMM Washing Machine — Issue not resolved even after multiple visit of technician
Hello,I, Mayur Khatri, residing in Kalyan (Dist. Thane, State: Maharashtra), have purchased the LG TROMM washing machine last week (Thursday). But when we start the machine, the machine moves from one place to another during spin time.
I have launched the complaint everyday thru call center, technician visit and go away without resolving the problem since last 4 days. I am sick of the service, even nobody is picking the call in LG Service center (Noida, Head Office).
Do let me know the way forward else I have to take strict action in case my problem doesn't get resolved and I mean it.
Request you to take the action on priority.
Regards
Mayur