[Resolved]  LIC Housing Finance Ltd — Delay in Refund of Excess Amount charged by the Company

Address:

Haryana

Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora


I had taken a Housing Loan from LIC Housing Finance Ltd vide Loan Ac No 11042100.
I paid back the complete loan on 31 Jan 2011.
There was an amount of Rs 43000/- to my credit after paying back the above loan which was promised to me that the same will be returned within a week. Then on 07 Feb 2011 an amount of Rs 81119/- was debited from my HDFC Ac based on the Standard instructions issued by me on the above loan. Hence I was to be refunded Rs 1.25 lac approx by the LIC Housing Finance Ltd. Since 08 Feb 2011 I am chasing them for the refund since 07 Feb 2011. Copies of my emails to LIC Housing Finance Ltd and their replies there to are given below.








Dear Sir,



Please refer to the trailing mails on the subject.

I really appreciate your promptness for giving the necessary instructions to your staff on 26 May itself in response to my mail of that date.

I am once again approaching you to inform you that even after 10 days of your instructions, I am yet to get any response from your staff.



Please have the consideration that a sum of Rs 1.25 Lac is a big amount for a retired Officer like me. It is since Feb 2011 I am requesting your Company for the refund.



It is requested that my refund along with Bank interest may please be released without further delay.



With Warm Regards









































Col S R Mehta

Director



SLV Security Services Pvt. Ltd.

SAMS Facilities Management Pvt. Ltd.

VSR Infrastructure Pvt Ltd.

SGR Estate & Hospitality Pvt. Ltd.

Regd Office:-A-22, Hill View Apartments, Vasant Vihar, New Delhi-57

Corp Office;- Secor 23, Carterpuri, Gurgaon (Haryana)

Tel:[protected], 2460807, Fax[protected],Mob- [protected],

Website:- www.slvgroup.in

Email: [protected]@yahoo.com, [protected]@slvgroup.in













----- Forwarded Message -----
From: Dharminder Kalra <Dharminder.[protected]@lichousing.com>
To: Servicing Delhi BO <bo.[protected]@lichousing.com>
Cc: Accounts Delhi BO <bo.[protected]@lichousing.com>; Ajay Grover <Ajay.[protected]@lichousing.com>; "[protected]@yahoo.com" <[protected]@yahoo.com>
Sent: Thursday, May 26, 2011 1:49 PM
Subject: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora



Madam,



Please go through the trailing mails. And arrange for the solution.





Regards,



Dharminder Kalra,

Dy Manager (CRM),

RO, LIC - HFL, New Delhi.








From: Ajay Grover
Sent: Thursday, May 26, 2011 1:35 PM
To: Dharminder Kalra
Subject: FW: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora




pl. into the matter


Regards



Ajay Grover,

Regional Manager,

RO- LIC-HFL, New Delhi




From: Colonel Mehta [[protected]@yahoo.com]
Sent: Thursday, May 26, 2011 1:15 PM
To: Ajay Grover
Subject: Fw: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora





Dear Sir,



I take this opportunity to convey my sincere concern regarding the lackadaisical approach of your staff towards the issue being raised by the Loan Account Holders.



I would request you to kindly go through the trailing mails sent by the undersigned to your staff since Feb 2011. It is a matter of great surprise that no one even bothered to even acknowledge the email sent by the undersigned. Hence perforce the undersigned visited your Branch Office of Gurgaon on 18 May 2011 and met Mr KK Sharma. I had to explain the complete case again to him and followed it up through my email of 19 May 2011. I am yet to hear anything from your staff.



You will appreciate that an amount of Rs 1.25 Lac is a big amount for a salaried person like me and for the last four months your staff is sitting over the above issue.



In view of the above it is requested that the necessary instructions may please be passed to your staff to do the needful ASAP and my amount should be refunded with Bank Interest.



With Warm Regards








































Col S R Mehta

Director



SLV Security Services Pvt. Ltd.

SAMS Facilities Management Pvt. Ltd.

VSR Infrastructure Pvt Ltd.

SGR Estate & Hospitality Pvt. Ltd.

Regd Office:-A-22, Hill View Apartments, Vasant Vihar, New Delhi-57

Corp Office;- Secor 23, Carterpuri, Gurgaon (Haryana)

Tel:[protected], 2460807, Fax[protected],Mob- [protected],

Website:- www.slvgroup.in

Email: [protected]@yahoo.com, [protected]@slvgroup.in













----- Forwarded Message -----
From: Colonel Mehta <[protected]@yahoo.com>
To: krishankant.[protected]@lichousing.com
Cc: KK Sharma <[protected]@lichousing.com>; LICHFL Delhi <bo.[protected]@lichousing.com>; Prashant Shrivastava LICHFL <prashant.[protected]@lichousing.com>; Yogesh Gupta <[protected]@yahoo.co.in>
Sent: Thursday, May 19, 2011 10:16 AM
Subject: Fw: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora






Dear Mr Sharma,



Please refer to our meeting held at your office on 18 May 2011 and my trailing mails on the subject.

It is intimated that the undersigned is requesting your office since 11 Feb 2011 for the refund of excess amount charged by your Company.

The Bank Statement showing the transaction of 05 Feb through which Rs 81900/- was debited from the account of the undersigned was sent to all the concerned long time back. Same is again attached herewith. The final clearance of the Account was done on 31 Jan 2011 and Rs 81900/- was debited on 05 Feb 2011 which is not understood.



I am really surprised regarding the long delay in response from your side on the above issue. It is not expected from an elite organisation like yours.



In view of the above it is requested that my refund which is approximately amounts to Rs 1.25 Lac may please be refunded with bank interest wef 01 Feb 2011.



Expecting for an early response.



With Warm Regards






































































Col S R Mehta

Director



SLV Security Services Pvt. Ltd.

SAMS Facilities Management Pvt. Ltd.

VSR Infrastructure Pvt Ltd.

SGR Estate & Hospitality Pvt. Ltd.

Regd Office:-A-22, Hill View Apartments, Vasant Vihar, New Delhi-57

Corp Office;- Secor 23, Carterpuri, Gurgaon (Haryana)

Tel:[protected], 2460807, Fax[protected],Mob- [protected],

Website:- www.slvgroup.in

Email: [protected]@yahoo.com, [protected]@slvgroup.in














----- Forwarded Message ----
From: Colonel Mehta <[protected]@yahoo.com>
To: LICHFL Delhi <bo.[protected]@lichousing.com>
Cc: KK Sharma <[protected]@lichousing.com>; Yogesh Gupta <[protected]@yahoo.co.in>
Sent: Thu, April 28, 2011 1:15:44 PM
Subject: Fw: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora




Dear Sir,



Please refer to my trailing mails on the subject.

I am yet to receive the refund.

It is surprising that I am not getting any communication on the subject from your side. LIC HFL is an elite Organisation and we expect prompt response.

Please do the needful at the earliest as the matter is pending since long and the undersigned is facing lot of financial problems because of delay of refund.



With Warm Regards



































Col S R Mehta

Director



SLV Security Services Pvt. Ltd.

SAMS Facilities Management Pvt. Ltd.

VSR Infrastructure Pvt Ltd.

SGR Estate & Hospitality Pvt. Ltd.

Regd Office:-A-22, Hill View Apartments, Vasant Vihar, New Delhi-57

Corp Office;- Secor 23, Carterpuri, Gurgaon (Haryana)

Tel:[protected], 2460807, Fax[protected],Mob- [protected],

Website:- www.slvgroup.in

Email: [protected]@yahoo.com, [protected]@slvgroup.in














----- Forwarded Message ----
From: Colonel Mehta <[protected]@yahoo.com>
To: LICHFL Delhi <bo.[protected]@lichousing.com>; KK Sharma <[protected]@lichousing.com>
Cc: Yogesh Gupta <[protected]@yahoo.co.in>
Sent: Wed, April 20, 2011 7:24:39 PM
Subject: Fw: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora




Dear Sir,



Please refer to my trailing mails on the subject.

The refund has not been received so far.

It is requested that the refund may please be issued at the earliest as it is long overdue and the undersigned is facing lot of financial hardship.



With warm Regards



































Col S R Mehta

Director



SLV Security Services Pvt. Ltd.

SAMS Facilities Management Pvt. Ltd.

VSR Infrastructure Pvt Ltd.

SGR Estate & Hospitality Pvt. Ltd.

Regd Office:-A-22, Hill View Apartments, Vasant Vihar, New Delhi-57

Corp Office;- Secor 23, Carterpuri, Gurgaon (Haryana)

Tel:[protected], 2460807, Fax[protected],Mob- [protected],

Website:- www.slvgroup.in

Email: [protected]@yahoo.com, [protected]@slvgroup.in














----- Forwarded Message ----
From: Colonel Mehta <[protected]@yahoo.com>
To: LICHFL Delhi <bo.[protected]@lichousing.com>
Cc: KK Sharma <[protected]@lichousing.com>; Yogesh Gupta <[protected]@yahoo.co.in>
Sent: Fri, April 8, 2011 2:26:28 PM
Subject: Fw: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora




Dear Sir,



Please refer to my trailing email of 04 April 2011.

Bank Statement of Feb month was forwarded as asked by you vide the said email.

It is requested that the refund of total amount may please be released at the earliest.



With warm Regards



































Col S R Mehta

Director



SLV Security Services Pvt. Ltd.

SAMS Facilities Management Pvt. Ltd.

VSR Infrastructure Pvt Ltd.

SGR Estate & Hospitality Pvt. Ltd.

Regd Office:-A-22, Hill View Apartments, Vasant Vihar, New Delhi-57

Corp Office;- Secor 23, Carterpuri, Gurgaon (Haryana)

Tel:[protected], 2460807, Fax[protected],Mob- [protected],

Website:- www.slvgroup.in

Email: [protected]@yahoo.com, [protected]@slvgroup.in














----- Forwarded Message ----
From: Colonel Mehta <[protected]@yahoo.com>
To: LICHFL Delhi <bo.[protected]@lichousing.com>
Cc: KK Sharma <[protected]@lichousing.com>; Yogesh Gupta <[protected]@yahoo.co.in>
Sent: Mon, April 4, 2011 10:15:05 PM
Subject: Fw: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora




Dear Sir,



Please refer to your email on the subject.

Scanned Copy of the Bank Statement of HDFC Bank belonging to the undersigned for the month of Feb 2011 is attached herewith for your perusal please.


It is intimated that on 05 feb 2011 a sum of Rs 81918/- has been debited from the Account of the undersigned and the same has been credited to LIC HFL.



Please refund the total amount ie Rs 81918 plus Rs 43102.90 at the earliest as we are facing lot of financial crisis.



With Warm Regards


































Col S R Mehta

Director



SLV Security Services Pvt. Ltd.

SAMS Facilities Management Pvt. Ltd.

VSR Infrastructure Pvt Ltd.

SGR Estate & Hospitality Pvt. Ltd.

Regd Office:-A-22, Hill View Apartments, Vasant Vihar, New Delhi-57

Corp Office;- Secor 23, Carterpuri, Gurgaon (Haryana)

Tel:[protected], 2460807, Fax[protected],Mob- [protected],

Website:- www.slvgroup.in

Email: [protected]@yahoo.com, [protected]@slvgroup.in














----- Forwarded Message ----
From: Servicing Delhi BO <bo.[protected]@lichousing.com>
To: Colonel Mehta <[protected]@yahoo.com>
Sent: Mon, April 4, 2011 6:45:04 PM
Subject: RE: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora


Sir,



You are requested to send the bank statement from which this amount was debited.



Scanned copy would suffice. Refund amount eligible 43,102.90.




Thanks & Regards,

Servicing Department

Delhi Back Office

[protected], 43524583/84


From: Colonel Mehta [[protected]@yahoo.com]
Sent: Monday, April 04, 2011 6:15 PM
To: KRISHNA KANT SHARMA; Servicing Delhi BO
Cc: Yogesh Gupta
Subject: Fw: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora






Dear Sir,



Please refer to my trailing mails.

We have not received the refund so far.

It is requested that the refund may please be made ASAP as lot of time has already elapsed.



With Warm Regards



































Col S R Mehta

Director



SLV Security Services Pvt. Ltd.

SAMS Facilities Management Pvt. Ltd.

VSR Infrastructure Pvt Ltd.

SGR Estate & Hospitality Pvt. Ltd.

Regd Office:-A-22, Hill View Apartments, Vasant Vihar, New Delhi-57

Corp Office;- Secor 23, Carterpuri, Gurgaon (Haryana)

Tel:[protected], 2460807, Fax[protected],Mob- [protected],

Website:- www.slvgroup.in

Email: [protected]@yahoo.com, [protected]@slvgroup.in














----- Forwarded Message ----
From: Colonel Mehta <[protected]@yahoo.com>
To: KK Sharma <[protected]@lichousing.com>
Cc: Yogesh Gupta <[protected]@yahoo.co.in>
Sent: Thu, February 24, 2011 11:03:30 AM
Subject: Fw: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora




Dear Sir,



Further to my email dated 11 Feb 2011 on the subject.



It is requested that recociliation of my account be done at the earliest and the refund may please be released to the undersigned.



With warm Regards.



































Col S R Mehta

Director



SLV Security Services Pvt. Ltd.

SAMS Facilities Management Pvt. Ltd.

VSR Infrastructure Pvt Ltd.

SGR Estate & Hospitality Pvt. Ltd.

Regd Office:-A-22, Hill View Apartments, Vasant Vihar, New Delhi-57

Corp Office;- Secor 23, Carterpuri, Gurgaon (Haryana)

Tel:[protected], 2460807, Fax[protected],Mob- [protected],

Website:- www.slvgroup.in

Email: [protected]@yahoo.com, [protected]@slvgroup.in














----- Forwarded Message ----
From: Colonel Mehta <[protected]@yahoo.com>
To: KK Sharma <[protected]@lichousing.com>
Cc: Yogesh Gupta <[protected]@yahoo.co.in>
Sent: Fri, February 11, 2011 11:40:05 AM
Subject: Reconciliation of Loan Ac No 11042100 in r/o Subhag Rai Mehta & Meenu Arora




Dear Sir,



I had taken a Housing Loan from your Branch vide loan Ac No 11042100 on the name of Subhag Rai Mehta & Meenu Arora.

The Full and Final payment of the above loan has been made on 02 Feb 2011 and the NOC has already been issued by your Branch.



It is intimated that A sum of Rs 81900/- has been debited from the HDFC Ac N0 [protected] belonging to the undersigned for the payment of EMI favouring LIC HFC on 05 Feb 2011 which is not understood.



In view of the above it is requested that reconciliation may please be carried out at your end and my amount should be refunded at the earliest.



With Warm Regards



































Col S R Mehta

Director



SLV Security Services Pvt. Ltd.

SAMS Facilities Management Pvt. Ltd.

VSR Infrastructure Pvt Ltd.

SGR Estate & Hospitality Pvt. Ltd.

Regd Office:-A-22, Hill View Apartments, Vasant Vihar, New Delhi-57

Corp Office;- Secor 23, Carterpuri, Gurgaon (Haryana)

Tel:[protected], 2460807, Fax[protected],Mob- [protected],

Website:- www.slvgroup.in

Email: [protected]@yahoo.com, [protected]@slvgroup.in













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"The information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, please notify the sender at LIC Housing Finance Ltd or [protected]@lichousing.com immediately and destroy all copies of this message and any attachments. The views expressed in this E-mail message / Attachments, are those of the individual sender."




********** DISCLAIMER - lichousing.com **********
"The information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, please notify the sender at LIC Housing Finance Ltd or [protected]@lichousing.com immediately and destroy all copies of this message and any attachments. The views expressed in this E-mail message / Attachments, are those of the individual sender."




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