[Resolved]  Mahalaxmi Automotive Maruti Suzuki Car Dealer — new car purchase

Address:Pune, Maharashtra

i was booked WagonR car at Mahalaxmi Automotive dealer Mundhava pune, for that intial amount 5000/- paied as a booking amount. at that time my choice colour was not available so that they gave me the assurance to make it availabe within a 2 days from date of booking. after two days i approch them but once again they told me that it will take another 2-3 days. once again after 2 days i physically went to their office they told me that car is available in their godown. that time i demand to show the car but they gives me different reasons which are not having any base. from all that situation i felt that some thing wrong either car not available in godown or the intentionaly delay me. At the same time i cancelled my booking and informed the to return my booking amount 5000/- that time they give me the assurance abount no cutting of charges. they were ready to return 5000/- but when i received cheque, 3500/- amount was their . once again i approch them but they told me that we cant return full amount this because of delay in booking cancellation.
Actually they delay the process not me unnecessorly they deduct my 1500/- i want my remaning 1500/- amount as early as possible when i call them either they cut my call or gives different reasons.
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Aug 13, 2020
Complaint marked as Resolved 
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i agree with my complaint and i feel the same should not be happen with anyone.

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