[Resolved]  Mahanagar Gas Limited — Incorrect Bill overcharging consumer

Address:

Maharashtra

I received a incorrect invoice from MGL for Rs 939
CA No.[protected]
Bill for sept ' 10
Bill No.[protected]
Bill Amount Rs 939
Thus far my billing amount trends have been
1. May Units (20) Rs 272
2. Jul Units (24) Rs 364
3. Sept (17) Bill should be much less than Rs 939(incorrect invoice)

I lodged a comnplain and unique docket / complain number is 502672 & BP no is [protected].

MGL failed to sent me a correct bill yet paid them Rs 300, transaction details MHDF[protected] dated 26th sept 2010.

MGL sents a me tyhe next bill in Nov 2010 Bill No.[protected] with a Arrear charges of Rs 439.87
MGL have neither acknowledged Rs 300 paid by me yet incorrecly charging Arrears for their own negligence of incorectness in invoice.
Request please raise with MGL higher authority to streamline their accounting process and not overcharge customers through improper means.

Sanjoy Chatterjee
[protected]@rediffmail.com