Mahindra2wheelers, Blaze Scooter — Non Availability of part

Address:Hyderabad, Andhra Pradesh

Dear Sir,
I purchased a Blaze Scooter fron Kinetic Motors which was bought over by Mahindra 2 Wheelers of the Mahindra Group in April 2007 for Rs 58000/-

One month back when I went to the service centre to buy Shock Absorbers and trye/tube set for the vehicle they informed that the manufacturing has been discontinued and parts are not available,please go. I called up the call centre and for the past 1 month they have found a tyre but no tube. Their service dept has also informed that no parts will be available. The present insured value of the scooter is Rs 33000/-

They should have informed me well in advance that this model is being discontinued. so that I could have either replaced or stocked some iimportant parts.
They could have given a decent buy back offer.

Now I am left with a scooter which if it fails I am left with scrap .

I want

1. Either a guarantee of availability of Parts within a week and at actual price(not Inflated) for the next 2 years or
2. Give me a reasonable buy back price for the scooter in exchange of a Mahindra Scooter.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahindra Two Wheelers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    584
    Pending
    0
    Resolved
    55
    Mahindra Two Wheelers Address
    D1 Block, Plot No. 18/2 (part), M.i.d.c. Chinchwad, Pune City, India - 411019
    View all Mahindra Two Wheelers contact information