[Resolved] Mahindra2wheelers — DURO VEHICLE

cubixsenthil

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu

i had put the following mail to the respective service provider, and even after 12 days the following complaint was not listened.....

Dear sir/madam,

With immense grief I have to say that I am not happy with the services being provided by Mahindra 2 wheelers people @ your service centers. Sir/madam, I am carrying my two wheeler ( DURO) last 29th may 2010, we got registered on 4th june started using the vehicle we faced the problem of wheel wobbling droped the vehicle to services centre on 11th june till date we never get rectification on my vehicle today is 23th june but the way your people treated me is unforgettable I was never ever treated before this time I was harassed from your service centre people at Trans tempo pvt,ltd chennai, India ,. I bought the vehicle from thiruvallur where is 40 kilometer. my vehicle problems are still the same. when i told them, that they have just made a outline services for free services they are not rectifying the problems with the vehicle, they dint react It is really pathetic. i dont know whether they did any correction in the vehicle or not. When someone is payable services or paying for something then expects something in return too. i have lost the hope now that they will listen to me.i don’t know whether you will listen to my mail or not, but this was my unhappiness which i really wanted to show.

Now i have decided to not take my vehicle serviced from the same service provider’s and i am going for media & consumer court also you people are not at all there for servicing your vehicle, they are there to cheat on me.
Well! i dont hope that i will be listened but anyway thanks for reading all my unhappiness’ never leave this simply.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

bhargav ashish

from Panipat, Haryana

To,
The Customer Care,
Mahindra Two Wheeler Ltd.
D-1 Block, Plot No. 18/2 (Part) M.I.D.C.,
Chinch wad, Pune-411019
Maharashtra
Sub: - Complaint about the dealer and the product as well
Dear Sir/Madam
I have purchased my two wheeler “ Mahindra Duro 125 DZ” on 26th October, 2012, from one of your dealer named “ Nirmal Auto Agencies, E-37, Lajpat Nagar, Sahibabad, Ghaziabad (U.P.)”, “Dealer Code:- DN-055” . Its Chasis No.:- MCDMDIBIVCIE37762, its Engine No.:- MDE-CE040387, Battery Sr. No.:- 6C26779313.
From the day one when I have taken the delivery from the dealer, the Scooty having the starting problem, it doesn’t start through its ignition button. On the regular basis I have to take the Scooty for rectifying the problem from the above mentioned the dealer, but nothing has done. Every time the dealer staff and the owner misbehaved with me. He always tell me to take the scooty to somewhere else, for the rectifying the problem, as the dealer has less in staff. It is not our problem if they are having less in staff, and if that is the main problem, then why your company has given the dealer ship to them. Every time when I have given the scooty for the maintenance, I got the less amount of petrol, I have filled it with. As your test drive offer was, that if the test drive failed then you will give Rs 500/- to the person, who has test driven. But, take the offer from me, who take your scooty back, free and take the Rs. 500/- from my side, as I am totally fed up off this kind of behavior. This is for sure that, I would never suggest anyone for purchasing your scooty, and especially from that particular dealer. Either rectifies my problem or I will take you to the Consumer Court, along with the dealer.
Thanking you,
Yours sincerely,
Ashish Bhargav
5/59, Rajender Nagar,
Sec-V, Sahibabad,
Ghaziabad, (U.P.)-201005