[Resolved] MakeMyTrip — Refund amount not credited.been more than 3 months

Prathamesh1986

from Noida, Uttar Pradesh

Address:

B-205, Ittina Anai Apartments, Bangalore, Karnataka

I have been following up about my cancellation amount not been reverted to my account for the last 2 months without any reply and solutions (Booking ID NF[protected]. Out of 11.5 K i have only received 4.3K the rest 6990 is been lying with Makemytrip. I had made my ticket on 4th April and cancelled around 15th April. There were some calculation mistakes from there end and I received only 4.3k, for the remaining amount I have trying to follow up without any result. I am given an ARN which takes me two more days to follow up with the bank and it turns out to be of the 4.3k that i have already received. I have even sent my account statements twice. Then again I raise one more complaint and receive another ARN no. and after following up with citibank regarding this they say they have not received any amount from Makemytrip. Its been a very bad experience with the customer support been calling and sending numerous mails without any solutions. I have even reached the last level of escalation at makemytrip side (Reference ID: [[protected]]). I am yet to receive Rs 6900. Its been a very painful experience following up with both Makemytrip and citibank without any proper response.

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May 12, 2017

Complaint marked as Resolved

Verified Support

Dec 18, 2009

MakeMyTrip India Customer Care's response Dear Mr. Dodla,

With reference to your post above and on checking details of your booking at MakeMyTrip, kindly note that MakeMyTrip had processed a refund for $536 on November 11, 2009. The amount was reversed on the card you used at the time of booking and ending with xxxxxxxxxxxxx550.

The Refund Reference Number for the refund is[protected]. We recommend that you reference the same to your credit card/bank when corresponding with them.

Regards,

Devika Khosla

MakeMyTrip Care

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Comments

Venkatramana Dodla

from Pune, Maharashtra

MakeMyTrip — Ticket Cancellation Refund not received since 3 months

MakeMyTrip Booking No.US0909B02424
Booking Date :23/09/2009
PNR No. 463Z6O
Passenger Name

Myself Venkatramana Dodla, i had booked a Airline ticket from LA to Mumbai from Makemytrip on 23/09/2009, which i had to cancel for personal reasons, i called makemytip and agreed to pay $225 as cancellation charges even though the airline charges were $100, ias requested by makemytrip submitted all the paper work, then too i haven't received my refund amount, have been following up with makemytrip since last 3 months on emails and on phone like mad then too no one reply's the standard answer being from call center " since this is an international booking we will araange a call back" which i never ever got. i am completely pissed off, on the verge of rasing a police complaint,
I recemmend every one not to book ticket from makemytrip, i have a horrifed exeperience,

Thanks
Venkat

AJITABHG

from Delhi, Delhi

Make My Trip — REFUND NOT RECEIVED FOR MORE THAN A MONTH

hi
i am ajitabh gandhi i cancelled my internatinal ticket from delhi to toronto on 24th april 2010, i was givena time of 7 working days but till date {21st may 2010} my refund of rs 87668 is not recieved,i call them so many times but there agents keep on giving me further time,{ 1st agent name Bhupender Singh Rana 2/5/10, 2nd mandeep singh 4/5/10 3rdBhupender Singh Rana again on 5/6/10,Manisha Sharma on 7/5/10 Shashi Mishra on 13/5/10 Karamdeep on 17/5/10 hitesh on 20/5/10
and some more names which i forgot

i also contacted there floor superwisors {mr bala on 7th may 2010,mr jagjit singh on 17/5/10 and ms sarbjeet on 20/5/10}
but all seems in vain now i m flying on 26th may 2010 and need my refund very badly

kindly help me out from this make my life hell company

AJITABH GANDHI
e mail [protected]@yahoo.com
[protected]
my make my trip id is Booking ID: IN1002B05650

nmani1983

MakeMyTrip — Refund amount not credited

Hi,

I have cancelled my flight ticket on 15th Mar 2011 and yet to receive my refund amount.

I am calling up customer care numbers for the past one week and the reply for all my calls is to call back me in 15-30 mins. But I am not receiving any responses. Need to get immediate response for this complaint.

Booking ID: IN1103B04953

Manikandan N
91-[protected]

sireesha3008

from Delhi, Delhi

Make My Trip — refund of amount

i was booked the up and down tickets from Hyderabad to Tirupati (dt: 19.03.2011) and Tirupati to Hyderabad (22.03.2011) booked on 9th March,2011 there is a lot of waiting list so later on i was cancelled my tickets on 15th. i was make a call to make my trip for refund amount they told that the amount will be credited to my account on 22nd March,2011 but it was not happened again i called up several times they said that they add interest amount of Rs.100/- to my refund amount i.e Rs. 1720+100. after one month i got the money back of Rs.1520/- they told that they add Rs.100/- but deducted Rs.200/- why they deducted i don't know i want my deducted money back immediately i was totally fedup with this make my trip.com railways i never book my tickets through this web site and i never suggest to my friends to book the tickets in this make my trip

Aman2314

Refund of my booking

My make my trip booking of booking id NN[protected] has been canceled by jet airways n i have not recive my refund. So i want d refund for my cancelled ticket