[Resolved]  Maruthi Suzuki — theft of original unused stepney tyre with disk

Address:

Madurai, Tamil Nadu

i have given my ALTO car No.TN-59 AL 0362 for service 0n 29-4-11 to Solamali Automobiles at Madurai, Tamil Nadu. the stepny provided alongwith the car was not at all used as for the past two years from the date of purchase of car and not even a single punjture. but the service center mechanics taken away the the original unused stepney and replaced with old one. immediately i found it and made complaint to them on 29-04-11 at 6 p.m. but they toldthat during wheel alignment they used to rotate the tyres. when i was handing over the car i have seen the tyre i.e. unused new one but they have not rotated the same in any of the wheels. it is a case of clear theft and abusing their position. it will not work good for ever. unless the Maruthi Company enquire this into detail with all serivce centers and render truthful service, the customers will be cheated like me by the mechanics.