Comments
hi there! even i had such a bizarre incident. I have booked swfit with Autofin Pvt Ltd showroon, at Paradise cirlce, Hyderabad. After one month of booking, they have called me and told me that my vehicle was ready and I sould be ready with pay slips, downpayment et al for vehicle to be delivered. I have followed their request and one day later I have presented at their showroom to do all formalties for delivery of the car. To my surprise, they told me that I cannot get my vehicle delivered until another month as booking period is generally 8weeks and it was a miscommunication on their part and the vehicle was indented for another. I was totaly irritated with their statement and left the showroom after quarelling with them in vain. The very next day their manager called me and asked me to buy extra accessories worth 15000, .. only then the car will be given to me and also forced me to accept within short time. Now I want to know how a car which was miscommunicated and intented for another person has been delivered to another customer for an extra tag of Rs15000 accessories? on thinking on the other side of the coin, why the person who really deserved the car was shown a raw hand by maruti showroom...this kind of behaviour is too oppurtunisitc and shameless on behalf of company and dealers which is the most trusted and renowned brand in Indian market. and I also suppose that maruti should refrain its dealers from indulging in such blacksheep businees and save the pride of the company..its high time that management of maruti should open eyes and stop such indecent incidents!!
Reply
25%
Complaints
6886
Pending
0
Resolved
1707
+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070